CODE OF CONDUCT
CONFIDENTIALITY
BALANCES
FLAGS
200

 Confidential information is not disclosed to outside sources without ____________ consent.

What is written?

200

TCA follows this CFR

What is 42?

200

a privilege

What is CHARGING?

200

This is a vital part of the receptionist job

 What is make sure flags are read and followed?

400

TCA and its employees ___  ________ accept gifts, money, or gratuities.

What is do not?

400

Health Insurance Portability & Accountability Act

What is HIPAA?

400

the length an individaul must be with the program to charge

What is 30 days?

400

the flag to let the nurse to only dose the individual today

What is TODAY ONLY?

600

TCA and its employees do not ________ participate in outside business transactions.

What is knowingly?

600

Left office computer on and unattended

What is a security breach?

600

happens when an individual has a pos UDS

What is DENY?

600

the flag that lets front desk know the individual needs to see their counselor

What is See Counselor?

800

TCA and its employees do not knowingly participate in outside ____________ transactions.

What is business?

800

PHI

What is Protected health information?

800

goal for debit balances

What is 0?

800

the flag to stop the individual from being put in the queue

What is stop check-in?

1000

Any individual or staff member may file a grievance with the Clinical Director and/or member of the administration staff ____ _________ _________.

What is at any time?

1000

exception involving a child

What is abuse or neglect?

1000

The number of doses an individual may charge

What is ONE DOSE?


1000

When to tell the individual they are flagged for an UDS

When is NEVER?


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