TRAIN
When to use TRAIN
When question or concern involves step-by-step guidance or "how-to" general education.
True/False: Does INQ have PRE questions?
FALSE
How many numbers in the serial number?
11
Captures glucose readings every.....
minute
Im 17 years old, can I use this product?
No, indicated for 18 years old and above.
In Notes, we say the case is handled ....
per normal troubleshooting guidelines.
First look up account by...
True/False: The color of the reader is black.
FALSE- the color is blue
90
When does the product discontinue?
Abbott discontinued it in late 2024.
Knowledge
New profile user can be used with what 3 identifiers?
1. Phone Number
2. Address
3. Email
When is it getting discontinued?
September 30th, 2025
What 3 optional alarms can you alter?
High, Low, Signal Loss
How many optional alarms do you have available?
None
Has PRE-questions
Has TSG
True/False: Can INQ be used for simple troubleshooting?
FALSE- that would be under complaint
Scan, Stream, or Both?
Scan
Color of the reader is...
Grey
Reader Battery life is how many days?
7
The TRAIN workflow...
Select a Profile
Create a CTP case
Create child complaint case
Complete the TSG
Update details and add Notes
Close the case
Sensor serial numbers DO NOT have....
B, I, O, S
Class ll or lll medical device?
Class ll
How long is the sensor memory?
14 days
Sensor glucose range is what?
40-*500 mg/dL
*100 mg/dL difference than other FLS