Digits
International
In the Know
In the Know 2.0
Upgrades
100

This plan is another set of DIGITS for your existing device, without the need for a different SIM card. 

What is T-Mobile DIGITS Talk & Text?

100

These plans give you up to 5GB of high-speed data in 11 European countries (see list below) and then up to 256kbps speeds** after 5GB is used and up to 256 kbps speed** in all other Simple Global countries.

What is Magenta Plans? 

100

This is a Demonstration Module that can be used to help with System steps in Atlas and Samson.

 What is T.O.D.D

100

These Plans give you 40GB of high-speed mobile hotspot data. 

What are Magenta Max plans? 

100

 This is a one-time $35 (plus tax) charge for connecting a new device to the T-Mobile network when activating or upgrading.

What is Device Connection Charge?

200

This plan is specifically for Apple watches only. 

What is Digits Apple Watch?

200

Over 215 countries & territories are included in this. 

What is Simple Global?

200

Receiving multiple scam calls and looking for a clean slate. Only allowed on a 1 per calendar year, per line waiver. Harassing calls related to domestic violence, sexual assault, stalking, or calls for previous users of the mobile number

What are Scenarios eligible for processing fee waiver?

200

This Feature lets customers block text messages (SMS), picture messages (MMS), Instant Messages (IM), and emails.

What is Message Blocking?

200

Is there any damage to your device, any liquid damage, and have you turned Find my iPhone off are examples for what? 

What is Device Condition Checks? 

300

This plan is designed for non-Apple smartwatch's & other devices that don't require high speed data. 

What is Data w/ paired DIGITS?

300

This rate is typically a charge of $5.99/min on a customer's bill as a One-time charge. 

What is Cruise Ship rates? 

300

Coverage Beyond

Internet Freedom

5G for All

Scam shield 

5G for Good 

Magenta Plans with Taxes and Fees included.

Netflix On Us

Team of Experts

T-Mobile Tuesdays

Simple Global

What are some of our Un-carrier Moves?

300

When combined with Magenta plans, this add-on provides customers with 20GB of high-speed mobile hotspot

What is PlusUp add-on?

300

All new EIP, JUMP! On Demand, and POIP device agreements as well as EIP balance transfers require this. 

What is an eSignature?

400

This plan is designed for smartphones. Not for customers using wearable devices.

What is High Speed Data w/ paired DIGITS?

400

These plans give you up to 5GB of high-speed data in over 215 countries and destinations and then up to 256kbps speeds** after 5GB is used. 

What is any Max plan?

400

Only this person can add an Authorized User to their account.

Who is the BRP?

400

The ultimate call control center that gives customers full control of all T-Mobile's scam protection options.

What is Scam Shield Premium feature?

400

EIP and JOD are this? 

What are ways customers can finance their devices?

500

This plan allows for non T-Mobile customers to take advantage of DIGITS Talk & Text. 

What is Non T-Mobile DIGITS Talk & Text? 

500

These are the 2 ways you can enable and disable International Roaming from your phone. 

What are #RON and #ROF? 

500

This allows a primary account holder to restrict lines on the account from accessing content on the T-Mobile network, including those using Hotspot functionality, with four different filter levels.

What is Web Guard?

500

Keeps you connected while traveling in Canada and Mexico with unlimited talk, text, and data with up to 5GB of high-speed data (or a maximum of your plan's high-speed data allotment, whichever comes first).

What is Mobile Without Borders (Canada and Mexico)?

500

The customer initiated the device upgrade at a retail store, and they trade in their device immediately through a Mobile Expert.

What is Instant Trade in?

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