True or False:
1 theft and liability loss is acceptable with the Catlin underwriting guidelines.
No, 1 theft and any other non-water property and/or liability loss is unacceptable under the underwriting guidelines.
Catlin- Page 10-11 Sutton- Page 12-13
Where would you populate the policy application?
Custom Deliverable.
Which set of notes does the insured see?
The Print Description.
What document do you need signed same day for a reinstatement?
State of no Loss (SONL)
Where are Josh and Meghan from?
Florida.
What is the Coverage A limit for Catlin?
Bonus: What is the Coverage A limit for Sutton?
The Coverage A limit for Catlin is 2 million.
Page 4
The Coverage A limit for Sutton is 1.5 million.
Page 5
Where do you go to resend a policy packet?
Mass Marketing.
Bamboo Advocates.
What document needs to be populated for a cancel-rewrite.
Policy Application
What team is Kassidy's team?
Chats, Emails and Calls.
What is the total limit for jewelry?
$100,000
Page 21
What is NIIS?
National Insurance Inspection Service.
Should you list the agent's name in the print description?
No.
How many times can we rewrite a policy?
Bonus: How do you know how many times a policy has been rewritten?
Three.
The x's at the end of the policy number.
What is the name of Meghan's bearded dragon?
Marvin.
What is the percentage of the annual inflation guard?
4%
Page. 8
Do we have separate DocuSign accounts?
No, we use the company account.
When should you set an alert with cancel/rewrite applications?
1 week later.
How many days after cancellation does the insured have to reinstate the policy?
30 days.
Meghan has a tattoo- what is it of?
Flowers and her grandparent's address.
Is breakage coverage provided for fine arts?
No, breakage coverage is not covered.
Page. 23
What does InContact for?
Shows us service line and queue.
What does this note day?
IBC NI Re: CXL/RNST
Adv NI pol cxl due to nonpay. Ni adv Mtg to map. ADV no pmt recv. NI req MAP to PIF. PMT process, recv SONL and pol rnst.
Inbound call from named insured regarding cancellation and reinstatement.
Advised named insured policy cancelled due to nonpay. Named insured advised mortgagee to make a payment. Advised no payment received. Named insured requested to make a payment to pay in full. Received statement of no loss and policy reinstated,
Are we able to backdate a rewrite?
Yes, but a State of no Loss (SONL) is required.
What was Meghan called by Alex that she doesn't like?
Insurance Mom.