What are the main ways to verify a profile on JobDiva?
You can check profiles by cell phone number and email address.
What is the purpose of follow-up?
It is a way to ensure feedback from a candidate
How do new requirements reach the Talent Acquisition team?
Through the form 001/New account and JobDiva assignment email.
How can I create a profile in JobDiva?
Through: upload, register without resume, bulk upload resume files
How many follow-ups must we perform before we can close the vacancy?
8 Follow-ups
Who should I consult if I do not know the price of a vacancy?
You must contact: Dahiana Vallejo or Steffy Casallas
Explains the steps for the first impression
*In process
*Hired
*Rejected
*Left the process
When should I stop presenting candidates to a vacancy?
Recruiting should not stop presenting candidates until the recruiting alert is sent, which means until the day 22 nd after the first submittal.
If a person is fired from his/her position, what is the time frame for reinstatement?
The person cannot re-enter
Explains some of the reasons for the candidate rejection.
No remote
Salary expectations
Schedule
Change on the original offer
Location
Not interested in the position
Looking for better benefits program
Recently hired by another company
What to do if the client goes on vacation?
• If the client goes on vacation, out of the office or something like that, the counter of follow ups won’t stop. Here we have two options: First is to put the position on hold while the client returns and then re-open it from scratch; the second one is to continue with the position open, but with the corresponding follow up process until we give the final notification
What to do after the client selects your candidate for a new position?
Confirm via email the start date and include the OB agent to perform the last steps for the implementation of the new account
Explain some of the reasons for: Position Rejected (by us or HM)
English level
Lack of experience
Lack of hard/soft skills
Overqualified
Attitude
Unresponsive
Medical screens
Candidate did not show up for interview.
What kind of responses from the client are not valid in the follow up process?
Answers such as: Reviewing, Checking, thank you, I will Review, Acknowledge, we will get back soon, are not consider relevant/pertinent for the process.
Which submittal must contain the price in dollars?
Those submittals that are going to be sent to clients (new clients)