JobDiva
Follow up
Mix
100

What are the main ways to verify a profile on JobDiva?

You can check profiles by cell phone number and email address.

100

What is the purpose of follow-up?

It is a way to ensure feedback from a candidate

100

How do new requirements reach the Talent Acquisition team?

Through the form 001/New account and JobDiva assignment email.

200

How can I create a profile in JobDiva?

Through: upload, register without resume, bulk upload resume files

200

How many follow-ups must we perform before we can close the vacancy?

8 Follow-ups

200

Who should I consult if I do not know the price of a vacancy?

You must contact: Dahiana Vallejo or Steffy Casallas

300

Explains the steps for the first impression

*In process

*Hired

*Rejected

*Left the process

300

When should I stop presenting candidates to a vacancy?

Recruiting should not stop presenting candidates until the recruiting alert is sent, which means until the day 22 nd after the first submittal.

300

If a person is fired from his/her position, what is the time frame for reinstatement?

The person cannot re-enter

400

Explains some of the reasons for the candidate rejection.

No remote

Salary expectations

Schedule

Change on the original offer

Location

Not interested in the position

Looking for better benefits program

Recently hired by another company

400

What to do if the client goes on vacation?

• If the client goes on vacation, out of the office or something like that, the counter of follow ups won’t stop. Here we have two options: First is to put the position on hold while the client returns and then re-open it from scratch; the second one is to continue with the position open, but with the corresponding follow up process until we give the final notification

400

What to do after the client selects your candidate for a new position?

Confirm via email the start date and include the OB agent to perform the last steps for the implementation of the new account

500

Explain some of the reasons for: Position Rejected (by us or HM)

English level

Lack of experience

Lack of hard/soft skills

Overqualified

Attitude

Unresponsive

Medical screens

Candidate did not show up for interview.

500

What kind of responses from the client are not valid in the follow up process?

Answers such as: Reviewing, Checking, thank you, I will Review, Acknowledge, we will get back soon, are not consider relevant/pertinent for the process.

500

Which submittal must contain the price in dollars?

Those submittals that are going to be sent to clients (new clients)

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