U.S companies spent $____ on T&D activities in 2017
What is $90 billion?
Training primarily influences __ __ __s
The global financial services company wanted to train their employees to be...
What is less bureaucratic and more entrepreneurial?
Also would accept more efficient decision making.
_____ can improve employees’ knowledge and skills which improves their ability to serve customers (Hint: Don't overthink this)
What is training?
The work _______ at the global financial company wouldn't have supported the outcomes of a training to make their employees faster at making decisions
What is environment?
Training is effective only if it helps employees reach organizational ____
What is goals or objectives?
One positive outcome of training
What is a more competitive workforce, increased employee retention, and higher employee engagement?
This plays an important part in planning, choosing, and monitoring the training program
What is evaluation?
One solution needed to ensure a training solution sticks (Hint: There were 3 of these...)
What is internal systems support the newly desired behavior, there is commitment to change, and the training solution directly serves strategic priorities?
Evaluation is important to identifying needed _____ to the training program
What is changes?