Guest Services
When a customer is looking for a certain plant I...
What is walk the guest to the plant they are looking for.
Back injuries account for one in ____ work place injuries.
What is five
A popular plant that has green thick leaves with white edges and pink/red flowers
What is dorotheanthus
If I experience harassment, threats, or violence at Glick's I should...
What is report it to a manager immediately
Proper planting requires a balance between ____ & ____
What is speed and care
When responding to a complaint from a customer I...
What is stay calm?
The first aid kits and fire exinguishers are located...
Where is kitchen, service room, and registers
Most garden plants are safest planted outside after...
What is after threat of frost has passed. Typically after Mother's Day
The last 10-15 minutes of my shift should be used to...
What is clean my work area
If I need tags while planting I should...
What is ask a trained team member to print tags
When asking a fellow team member for information regarding a guest question I...
What is stick around and listen to their answer?
Heavy sweating, rapid heart rate, confusion, and nausea are signs of...
What is heat related illness
The difference between a sweet potato plant and vine is
What is a the plant is a tuber producing edible plant while vine is ornamental ground foliage
When informing Joe and Anna of work availability I
What is write availability on calendar by time cards
When placing tags in trays, all tags should face...
What is the aisle (long ways/portrait)
Guest service prioritizes...
What is interaction, organization, and information.
Glick's should provide WPS Training to all team members __ a year...
What is once a year
Glick's offers ___ sizes of tomato plants
What is 5 different (3in pot, 4 pack, gallon pot, patio pot, and hanging basket)
Team members who sustain work related injuries or illnesses should inform
what is a manager
When pressing a tray onto a stack of pots to fill it, I am...
What is press fitting
First Guest service skills to remember are...
What is make eye contact, greet guest, and make yourself approachable.
The person allowed to touch pesticide equipment, supplies, & ingredients
Who is the handler
Glick's offers ___ varieties of tomato plants
What is 39 varieties
Employee relationships should display
What is a God honoring atmosphere of respect, kindness, and encouragement
When planting multiple varieties the top priority is...
What is correctly labeling plants