USOC'S
OSCAR
CHANNEL LINEUPS
DirecTV
PQ ROUTER
100
What is 9LM?
What is a Federal Access Charge
100
What does the F1 key do ?
It pulls up the main menu to search for a new phone number
100
In the Phoenix Channel Lineup what is on channel 1140?
What is Comedy Central HD
100
How much storage space is on the Genie DVR?
What is a terabite of storage
100
What number do you call before you enter the router number?
What is 1-866-968-9888
200
What is NNK?
What is a Caller ID and Name
200
Which OSCAR do you use to open an account in Washington?
What is Oscar Western and the account center is WA
200
What package includes Encore Action, Nicktoons, MC 90's and Chiller ?
What is Prism Premium Package
200
What is the regular price of the Ultimate Package?
What is $77.99
200
Where does PQ router number 130 transfer you to?
What is The Broadband Retention Team
300
What is NPU?
What is a Non-Published Service
300
When the account has multiple orders for the month of which you are searching what is the word you put in the command bar ?
What is DUPT
300
What is on channel 3703?
What is TV Asia
300
What four channels do you get a free three month trial of when you start an account with DirecTV?
What is HBO, Starz, Showtime, and Cinemax
300
What is the PQ router number for HSI (DSL) Technical Support?
What is 193
400
What is PGOQU?
What is a Home Phone Unlimited Package
400
What button would you press to pull up Bill Status?
What is F12
400
What channel is the NFL Red Zone on?
What is channel 629
400
How much is does the NFL Sunday Ticket cost at the beginning of the season?
What is $224.95
400
To what department does PQ router 116 transfer you to and what does the department do?
What is UCAN and it is where employees call to buy products at a discounted rate
500
What is GRL7S?
What is an ATM Standalone Centurylink Connect Platinum 7M/896K Internet Service
500
How many different account centers are there for OSCAR?
What is 7
500
Does Prism have the TruTV channel and if so what channel is it?
Yes on Channel 1164
500
How many HD channels do you get in the Premier Package ?
What is 120
500
What is the Authentication and Credit Team (ACT)'s number ?
What is 800-887-1909
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