Learning Styles
Use of hands, body, and sense of touch
Kinesthetic
Reviewed with Trainee at end of every shift
Training Checklist
The trainers goes the task
Show
Responsible for Scheduling, orientation and Follow-up
Manager
Given to trainee throughout training on progress
Feedback
Group learning and group activities
Social
Shows visual and ingredients of every item
Menu Knowledge Sheet
Trainer gives correction and praise
Review
Oversees training when GM is off
Shift Leaders and AM
This is NOT a way we should train
Lecture
Speech and writing
Verbal
2 versions that hold all training information
Training Packetsm (Cashier and Cook)
The trainer provides info and expectations
Tell
Done before the trainee starts to properly plan training
Training Schedule
Achieve this by group discussions and questions
Engagment
Self-Study
Solitary
Has the steps and ingredients to make all prep items
Recipe Book
Trainee continues to do tasks until mastered.
Do Again
Conducts hands-on training, reviewing checklist daily, and informing manager of issues
Trainer
Trainer
Visual media and watching
Visual
Houses all training videos
PlayerLync
Trainee does the work
DO
Houses employee queue and reports
PlayerLync
Trainee uses previous knowledge
Experiences