This is how many calls you are expected to make each day in the field.
What is 8?
These are the free item choices offices can get with ER Loyalty promo and the quantity.
What are any combo of 2 (Target Clean, Gum & Sensitive, or Ultimate Clean)

What is our newest Whitening paste, and how can patients get it?
What is Crest 3D White Brilliance Deep Stain Remover Daily Toothpaste.
Premium Whitening Gum Health System.
Where would I look to find the differences between the various iO handles we offer.
What is Brush Chart in EDP Guide, or Product Guide, or Mediafly, or this chart in my notebook.
Any of these are acceptable.

This is step 1 of the PSS format.
What is Summarize the situation?
These are the 4 metrics you are paid out on for your bonus, including Percentages please.

Which bundles can be purchased for ER LOYALTY PROMO, and what quantity?
What is, offices must order 4 cases minimum, any combo of above.
What are the 5 Pastes we currently offer that contain .454% Stannous Fluoride?
What are: (in any order)
1-CGD
2-CGS
3-Pro Health Mint
4-CGD & RESTORE (OE BUNDLES ONLY)
5-Kid's Advanced 6+ Sugar & Bacteria Shield
what are the 6 differences between the TGH kit (M8), and the VEG Kit KIT(M6)?
What are:
1-Brush head refills (4/1)
2-Handle color (Gray vs White)
3-What are zones featured on App (16 vs 6)
4-Charger (Magnetic vs Post)
5- Rebates ($20 vs $10)
6- Price (TGH=$144.99/VEG= $93.99)
These are the phrases on your TGH & VEG SALES AIDS, designed to take you from step to step in Persuasive Selling Skills Format.
What are transitional statements?
This is how many T&L's Mimimum you are expected to do each month.
What are 9? (or 12 if you are 4 days a week).
This is how many manual brushes an office needs to order for Manual Promotion.
What are 576.
What 2 pastes do we offer that still contains Sodium Hexametaphosphate?
What are 3DW & 3DW Deep Stain Remover?
These are the options for customers that want to buy Premium HANDLES only. Not bundled.

Using PSS, this is the step I would set up live Demo, and this is the step where I typically incorporate "Live Demo?
What is between step 3 & 4.
(Between Explain How it works, and reinforce the benefits)
SET UP IN STEP 1.
This is the day of the month that expenses are due.
What is the 15th.
Which are the brushes eligible for Manual Promotion?
What are all brushes.
This is the kid's paste that changes colors while brushing, and the active ingredient.
Crest Kids Advanced Color changing toothpaste.
AND, What is Sodium Monofluorophosphate (0.834%).
These are the offices I would offer iO2.
What are White space, OE, TX plans, offices that have not reordered since purchasing VEG or TGH, or offices that never ordered after previous T&L'S?
By asking an office which kit they would prefer for patients, versus, would you like to purchase a kit, this is an example of what...?
What is Assumptive Close?
When you need to order supplies out of Aero from your Project Managers, Eloisa or Pam, this feature MUST be included for them to complete and understand your request?
What is SKU #?
Explain the Manual promotion, including reward items and quantities please.
Offices must buy 576 minimum eligible manual brushes, a minimum of 2X per year, must go on a ship plan. Free choices are: 2 cases of Advanced Enamel Care mouthwash 1.2 oz. or,
1 case of Ultimate Clean ER iO Brush heads 2 pack, or,
1 case of mid sized (2.3oz) Pro Health CGD Paste.

This is the Kid's paste that CANNOT BE Bundled because it only comes in Full Size.
What is Crest Kid's Advanced Color Changing Toothpaste?
The name of the TGH bundle kits are changing to this in August, because of this handle change.
What is Advanced Gum Care system with iO9.

List all 5 steps of the PSS format, in order.
1-Summarize the Situation
2-State the Idea
3-Explain how it works
4-Reinforce the Benefits
5-Close
*ACRONYM- Sally Sells Everything Ralph Can't.