020902598 -What coverage does this policy have? Dep? Family?
EE - Only as of 08-01-2024
011184545 - What is the hist for Rayden L?
last exam 02232024 - Last clean: 02232024 - Btwing: 02232024
What is a T-Record?
A tier record is a 2 tier plan, we will need to hit F6 if in network to provide correct benefits.
Where can i find the exact hit in ON that states if we accept assignment of benefits?
Phone Ref Docs - Phone tips - Bottom
020902598 What is the deductible?
50 A BM
( mem ID 000 61 4408 Rita Knight) - find out if provider 202 96 2026 – Mark Newey 938 University Place, Clearfiled, UT 84015 is in network
Yes they are
017765144 - Does this plan have a waiting period? if yes why? if no why?
No (shift F10 option 8) - Amalgams and Comps 6 month waiting period fulfilled
Where can i find the script for oral surgery?
Phone Ref docs - Scripts
020902598 does this plan have carry over?
no
500463283 Karen Lipham – elig for FMX, Remaining max, perio history?
elig for FMX - NO (1 in 5 years), Remaining max - N/A no max , perio history - None
010-93-7488 - What is special regarding Select services on this plan?
Select services are on a schedule benefit. Each of these services is $250 per Remarks
Where can i find information regarding the 4341 and 4342 if they can be done on the same day?
Phone Ref docs Phone tips
020902598 - What is the coverage for fillings?
All teeth get composite, Molar teeth get the alt-ben of Amalgam
017366520 - Has Kat Friesen used up their maximum on this Sensible Choice plan?
has not used benefit as of this ben period
017765144 - last exam date? are they eligible for an exam this year?
06012022 - yes
4381 how many sites per quadrant?
2 sides per quadrant - phone ref docs phone tips
020902598 - Does this plan have a MTC?
Yes there is a MTC
01-23-789-0410-0 – Are we currently making ortho payments?
OWAT - yes
Walk me through the process on how to fax documents from the system
FAXING documents from system
Open Policy
Item to be faxed in Image Window
Alt J
Update & Fill out Screen
Remove Last Name
Update email to group@employeebenefitservice.com by doing a shift f12 to choose
Name of recipient
Fax Number
F3 to Save
Answer system prompts
Y to fax destination number
May need to select document to be faxed again
Y to Send Fax
N to index cover page
Where can i find information on Silent partners and how to transfer them?
using Phone Software - Silent Partners and Transfers