AG5
What symbol indicates a "Skill Exemption"
What is: A dashed circle
How many Orientation Hubs are there?
What is the cross-training goal?
What is: 65% across shifts
What does "OPL" stand for?
What is: One Point Lesson
Where do you go to find the ODW Handbook?
What is: UKG?
Who is responsible for creating all third-party profiles?
Who is: The HR Coordinators
Who attends orientation at a Hub?
Hint: More than 1 type, must have all.
What is: MHE, Rollovers, Upskill Associates, and ODW Direct Hires
What is the Training Team's definition of a "cross trained" associate?
Hint: be specific with AG5 terminology!
What is: an associate who is trained in a different process outside of their primary function OR 2 Level 3s
If a process has 1 or more steps that have changed, what do you do?
What is: Complete Process Alert
Name the 2 recent/current Training Program Implementations (Accounts)
What is: AngelCare and DailyLook
What does the Expert Finder function now show?
Hint: 3 things
What is: shows required, achieved, and compliant for best match
Name all three HR Coordinators responsible for Onboarding
Spelling not counted against you!
Who are: Tom Schwirian, Tyrone Woods, Luis DeLaCruz
Who is responsible for checking that surveys are being completed?
What is: Training and Development Team
What attachments must be uploaded to AG5 after a Process Alert training has been completed?
What is: Process Alert and completed Training Roster scanned pdf
What are the "E" Programs Scott Clark talked about? Hint: List at least 3 of 5
What are: Essentials, Emerge, Elevate, Energize, Enlighten
Name the 2 acceptable upload formats for an achieved skill / level up.
What is:
- PDF (all Level 1s or Achieved Skill)
- E-Sign (for Level 2s and Level 3s)
Name the 4 types of non-hub onboarded associates.
What are: VAS, Pick Pack, General Warehouse (GW), and Freight Handlers (FH)
What days must surveys be completed?
What is: Day 1, 3, 5, and 10
What happens to Process Alerts in HQMS after the PA has been up for 2 weeks and all AG5 signoffs are complete?
What is: The Admin will Obsolete it [in HQMS]
If an associate has a general HR question, situation, or activity, what do you do?
What is: give them the contact for the ODW People Center
For benchstrengths and gaps, between Operations and the Training Lead(s), who is responsible for what?
Operations Leadership: updating/adding Bench Strengths
Leads: partner with Leadership for cross-trains needed to close any gaps; completing the trainings
What do you do if an associate shows up after Hub orientation who has failed their MHE test?
What is: Associate retakes test, if they still fail... connect with leadership
What is the new Company Motto?
Hint: you must have all 5 words!
What is: Run, Simplify, Deliver, Grow, Enable
What does an Admin add to the Process Alert when uploading it to HQMS?
Hint: related to compliance
What is: Document Number, Revision, Effective Date
Name all 5 Directors of Operations that the Training and Development Team owns the sites of.
Must have all 5 with full names.
Who are: Aaron Hiller, Ted Lempke, Matt Clark, Andon Duran, and Justin Leeson