Duty Components & Expectations
Office hours in your community run from __ PM to __ PM and require you to be present for students to come with questions or concerns.
What is 7 PM to 11 PM?
If there is a life-threatening emergency, what is the first number you call?
What is NUPD Emergency Line (617-373-3333)?
Name one approved reason you can use a master card/key without prior permission.
What is lockouts, health and safety inspections (during HSI season), or move-in/move-out room checks?
Incident Reports (IRs) must be submitted when?
What is immediately after the incident occurs?
What should you include in the duty log in round notes?
What is be super descriptions for each floor I walked in, paint a picture of how things went for my RD, everything I observed, people I talked to, things did, and incidents I responded to?
How long can you leave your building during a 24-hour duty shift, and where must you remain?
What is up to 3 hours between 7 AM and 7 PM, but you must stay on NU's campus in a University building?
When responding to noise concerns, what should you do?
If you need to use a master key for a non-lockout situation, what must you do first?
What is contact the RDOC for permission?
Should IRs be written in first person or third person?
What is third person?
What do I do with the duty phone after my shift?
What is immediately return the duty phone to the RA office at 7am or hand off at 7pm for weekend?
When on duty, what must you always carry and respond to within 15 minutes?
What is the duty phone?
If you encounter marijuana odor in a building, what two steps should you take?
What is try to identify the source and contact NUPD?
Where are master cards/keys stored, and how do you access them?
What is we no longer store Mastercards in the RA office?
List any two items you should always include in an IR.
What are NUIDs and time stamps?
Block 1 Engagements focuses on which PAWS goal?
What is A: Affinity, Identity, & Belonging?
What two items must you wear when on duty to identify yourself as a leader in the community?
What are your RA uniform (polo/shirt/crewneck) and RA nametag?
If a resident doesn’t answer the door but you hear concerning noises, who should you contact immediately?
What is the RDOC?
True or False: You may give your duty phone to another student if you trust them.
What is False?
Name one thing you should NOT include in an IR.
What is personal opinions? (Other correct answers: personal pronouns, slang unless quoted, unverified details)
What should you make sure to do when emailing residents?
What is add them to the bcc line to ensure privacy?
As part of the half-staff during Holiday breaks, where must you spend the night?
What is all half-staff RAs must spend the night in the building every single day of break regardless of whether they are on duty that night or not?
When responding to any incident, what should you wear and have visible?
What is Residential Life apparel and RA name badge?
Misuse of a master key access can result in what?
What is formal review through the RA performance process, up to removal from the role?
Who can see your IR once submitted?
RDs, SAD, AD, Brie, OSCCR, the student if during a meeting?
What is the Area 1 RDOC number?
What is 857-301-7903?