How many DSOT can you give a customer?
1
How long does a customer have to register a OTG transponder?
7days
Do you need to have a business to open a business account?
No
Are unused trips in discount plans refundable?
No
How long does a customer have to pay a citation?
30 days
Which Wavier is unlimited?
DSNN
what account type is specific to only one toll facility in maryland?
Hatem A
How many vehicles can a business account have?
150,000
IF a customer is calling in stating they are using 50 trips every 45 days what discount plan is recommended?
Baltimore discount plan
What accounts can be converted?
unregistered toll
pay-by-plate
hatem A
What's the dismissal code for car is towed?
DSNC
If a customer wanted to open an ezpass account themselves using the website, where would they need to go?
main page, account login, create account
How many transponders can a business account have?
250,000
Which discount plan is valid Sunday through Thursday?
Bay Bridge Shoppers discount plan
How many states can you use Ez-pass?
17
What are the steps needed to give a wavier?
*run LP
*run address
*run Name
*run driver license
Whats an account that can be opened in Maryland but only used in Maryland?
Pay by plate
100 or more
Which plan are only available for vehicles with 5 or more axles?
Supplement & rebate plan
How many MVA locations and Customer service Centers are there?
MVA- 7
CSC-5
what does DIPC, DITR, DSCM Mean?
DIPC- Dismissal for plate change
DITR- Dismissal for transfer of liability
DSCM- Dismissal for class mismatch
Where can you find a downloadable account application to turn in as a paper form at a customer service center? what else can you find here?
downloads tab, all type of application for every account sample notd in Spanish & English
What discount percentage will they receive at the bay bridge and Hatem bridge?
Bay bridge- 37.5%
Hatem 30%
which discount plan is valid for 90 days
Bay Bridge shoppers discount plan
what kind of transponder works for a 5-axle and how much does it cost?
Fusion device
$48.50