Vocabulary
Keeping your body clean and taking care of yourself by bathing, brushing your teeth, using deodorant, and wearing clean clothes.
Hygiene
__________ means sharing information clearly by speaking, listening, writing, or using body language.
Teamwork
You arrive at work 10 minutes before your shift begins. What good workplace behavior are you showing?
Being punctual/on time
A sandwich costs $6 and a drink costs $2. How much do they cost altogether?
$8
You are going to be late for work. What should you do?
A. Say nothing
B. Call your supervisor
C. Stay home
B — Call your supervisor
Rules about what employees are allowed or expected to wear at work.
Dress Code
__________ means sharing information clearly by speaking, listening, writing, or using body language.
Communication
Your uniform is clean, your hair is neat, and you are ready for work. What are you showing?
Good grooming
You have $20. You spend $13. How much money do you have left?
$7
You do not understand the directions your supervisor gave you. What should you do?
A. Guess
B. Ignore the task
C. Ask for help or clarification
C — Ask for help or clarification
Being on time and ready to work when you are supposed to start.
Punctual
Employees wear a __________ as special clothing for a particular job or workplace.
Uniform
Your coworker asks for help finishing a task. You help them so the job gets done. What workplace skill are you showing?
Teamwork
You buy a shirt for $18 and give the cashier $20. How much change should you receive?
$2
You make a mistake while completing a job. What should you do?
A. Hide it
B. Tell your supervisor and ask how to fix it
C. Blame someone else
B — Tell your supervisor and ask how to fix it
Taking care of your appearance, such as your hair, nails, clothing, and overall neatness.
Grooming
__________ refers to how regularly you come to work and whether you arrive when scheduled.
Attendance
Your supervisor is giving you instructions. You listen carefully, do not interrupt, and respond respectfully. What workplace skill are you using?
Communication skill
You work 4 hours and earn $10 per hour. How much money did you earn?
$40
A coworker says something rude to you. What is the most professional response?
A. Yell back
B. Stay calm and speak respectfully
C. Start an argument
B — Stay calm and speak respectfully
The effort, responsibility, and attitude you show toward doing your job well.
Work Ethic
At a workplace, the rules that determine what clothing is considered appropriate or acceptable are called the __________.
Dress Code
You finish your assigned work without being reminded and check to see if anything else needs to be done. What are you showing?
Good work ethic
You have $50. Your phone bill is $20, transportation costs $10, and lunch costs $8. How much money is left?
$12
You finish your work early while your coworkers are still working. What is the best thing to do?
A. Leave
B. Play on your phone
C. Ask if there is another task you can complete or if someone needs help
C — Ask for another task or offer to help