Supervisor's Role
Performance Management
Coaching
Interview Process
Time & Leave
100

Supervisors exhibit this poor leadership skill by excessively controlling or closely monitoring their employee’s every action. It often leads to demotivation.

Micromanaging

100

Keep this to maintain a documented record of your employee’s accomplishments, goals, issues, communications.


Performance Diary

100

This acronym is used to help people set goals that are clear and achievable.

SMART

100

Court system positions are filled in two ways. Name one of the two.

o    Job postings

o    Competitive lists


100

This leave type can be used in 15-minute intervals.


Annual Leave

200

If you need to navigate a difficult conversation in a social setting, you can do this.

  • Change the subject
  • Remain silent
  • Present facts as you see them
  • Remove yourself from the situation
200

You can find Performance Evaluation Forms and Job Requirements here.

NYS Unified Court System’s Courtnet / Intranet

200

This is a factor of job performance that involves the desire and commitment to perform a task well enough to meet expectations.

Motivation

200

True or False: Questions about an applicant’s age, national origin, religion, citizenship, or personal life should be avoided.

True

200

A type of leave used for unforeseen emergencies.

Emergency Annual Leave

300

When supervisors blur the lines between professional relationships and personal friendships, this can be misinterpreted by your team as ______.

Favoritism

300

When an individual’s performance is completely appraised based on one perceived negative quality or feature, this rating error is to blame.

Horn Effect

300

An employee’s ability to perform their job depends on having the right ______________, the tools that they need to do the work they are assigned.

Resources

300

The hiring process cannot begin without _______.

PARS Approval

300

This provides employees with the right to be absent from work for specific periods of time for certain qualifying reasons without a loss of job security or group health insurance benefits.

FMLA

400

A key component of supervision is the ability to criticize constructively when evaluating your staff’s performance, also known as providing this.

Feedback

400

What is the minimum number of performance evaluation meetings for a probationary employee?

Three

400

What are the three P’s of coaching?

People, Project, Pattern


400

A formal interview panel is required for these non-competitive title grades or NS positions.

Grade 25 and above (except Court Reporters) and positions that are Supervisory (below Grade 25)

400

A type of leave of up to four (4) consecutive State workdays, not to exceed a total of 28 work hours.

Bereavement Leave

500

A common error committed by supervisors that can lead to burn out and decreased team efficiency. It is often described as “taking on too much themselves”.

Failure to delegate

500

An attempt to correct performance through face-to-face communication between the supervisor and the employee


Counseling

500

When practical, feedback should be given _________ so that the event is fresh in everyone’s mind.

In Real-Time

500

To help you develop interview questions to assess specific skills for a position, reference the job announcement to review ______ and knowledge, skills, and abilities.

Typical Duties

500

True or False: If you supervise an employee who has a pattern of time and leave abuse, you must wait 3 days to request medical documentation to substantiate their request for sick leave.

False

M
e
n
u