Travel & Tourism Around the World
Riddles
HOTEL CHECK-IN & GUEST SERVICE
HOTEL VOCABULARY
And other CHALLENGES
Random
100

You can travel across a city underground on this type of train. What is it?

The subway 

100

I am a small piece of paper you get after you buy something. I show how much you paid. What am I?

Receipt

100

What are polite expressions you can use when a tourist arrives to a hotel?

And how do you offer your help?

“Welcome to our hotel!”

“Good afternoon. Welcome!”

“How can I help you?”

100

You sleep on this at night, and I have pillows and sheets. What am I?

Bed

100

I am a document with your photo and personal information. You can use me to prove who you are. What am I?

ID

200

Tourists visit this famous ancient amphitheater in Rome, Italy. Gladiators fought here in the past. What is it?

The Colosseum

200

You write your name in a special way to show that a document is yours or that you agree with something. What am I?

Signature

200

What information do you need to ask a guest for during the hotel check-in process? Mention at least 4 things.

Name, reservation, ID/passport, phone number, email address, and signature.

200

You can swim and relax in this hotel facility. What is it?

Pool

200

I work in a hotel. I welcome guests, answer their questions, and help them when they need something. Who am I?

Hotel staff

300

This is a place where you can see statues, paintings, and other works of art. 

A museum

300

You can use me to pay for things without using paper money or coins. I have a number and an expiration date. What am I?

Credit card

300

A tourist says that there is a problem with their room. What three things should you do to help the guest?

Listen to the guest, apologize, 

Ask for his personal information

Ask for the number of room

and offer a solution/help.

300

Point for the first team who types on the chat the answer:

You use me to go up or down between floors in a hotel without using the stairs. What am I?

The elevator

300

A person who works on a plane and helps passengers.

A flight attendant

400

You travel on water, visit different cities or countries, and sleep on the same large ship. What type of trip is this?

A cruise / cruise trip

400

I am an official document you need to travel to many other countries. I help identify you when you cross international borders. What am I?

A passport

400

Work with a partner. One student is the receptionist and the other is a tourist arriving at the hotel. Act out a short conversation. Welcome the guest, ask how you can help, and ask for their reservation.

Role-play

400

Work with a partner. One student is the receptionist and the other is the tourist. Perform a complete hotel check-in using these elements: welcome, name, reservation, ID/passport, number of nights, room price, payment, and receipt.

Role-play

400

Someone who helps clean rooms in a hotel.

A maid / cleaner/ housekeeper

500

You walk for several hours on trails in the mountains or countryside to enjoy nature. What activity is this?

Hiking

500

I am a way to pay using physical banknotes and coins. You can give me directly to a cashier. What am I?

Cash

500

Imagine your email address is: leigh.wright86@outlook.com. Spell it aloud for the receptionist.

L-E-I-G-H dot W-R-I-G-H-T eight-six at O-U-T-L-O-O-K dot C-O-M

500

After swimming in the hotel pool or taking a shower, you use this to dry your body. What is it?

Towel

500

This person plans trips for other people.

Travel agent

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