Schedule
What is a ROCK?
What is a procedure over $500?
DiSC acronym
What is a SAND?
What is any procedure between $1-$499?
PCSB acronym
What is Problem, Consequence, Solution, Benefit?
What is the purpose of the 13 Dots?
Efficient patient flow, a 'world-class' experience for all of our new patients
Who are patient transfers intended for?
Who is the patient?
What is SNOW?
What is any open provider time on the schedule?
What is a deal breaker for an D personality?
Too much 'fluff' or explanation, takes too much of their time
Describe a 'Perfect Day' schedule.
What is scheduling blocks/DPS blocks?
The person responsible for the schedule.
What personality type makes 60%-65% of the population?
S: Steady