Our mission is to empower immigrants, refugees, and underserved communities to thrive by removing barriers and providing supports that create opportunities for ______
What is Life?
Outpatient individual therapy, group community support, and family counseling are all services provided by what program?
What is Adult Outpatient Behavioral Health?
This program helps low-income, uninsured, and immigrant community members access affordable healthcare and health education.
What is the Health Navigation and Education Program?
This Trellus program helps immigrants, refugees, and underserved populations overcome employment barriers through job skills training, interview preparation, and vocational support.
What is the Adult Workforce Development program?
This program provides English language and career training for adults seeking better opportunities.
What is ESL?
(Alternate answer:ELA)
Name the workshop with the initials K.Y.R. that is focused on helping immigrants understand what to say and what not to say regarding their immigration status if questioned by law enforcement?
What is Know Your Rights?
This program partners with Chicago Public Schools to provide weekly, trauma-informed counseling to K–12 students, removing barriers like transportation, stigma, and access to care.
What are school-based counseling supports?
This program’s mission is to help individuals living with HIV remain safely in their homes and live as independently as possible.
What is the DRS Home Services Program?
This Trellus program empowers immigrant, refugee, and first-generation youth ages 16–24 to gain paid work experience and certifications in IT and Accounting.
What is the Illinois Youth Investment Program?
Healthcare, IT, and Office skills are part of this four-pathway model called _______.
What is ECHO?
The region in the world where the first clients served by Trellus (then known as Asian Human Services) were fleeing from.
What is Southeast Asia?
(will accept Vietnam or Cambodia)
In the past two years, Trellus BH has served almost double the number of people from this group, with representation of 17% to now 33%.
What is the Hispanic population?
After attending workshops, Julieta learned to eat healthier by doing this simple but effective thing at the grocery store she learned with Trellus.
What is reading nutrition labels?
This Trellus program provides case management, public benefits assistance, and crisis support to help clients achieve long-term stability and self-sufficiency.
What is the Illinois Welcome Center?
Completing classes and earning credentials helps students gain this important outcome for job success.
What is Employment?
The Island nation in the Caribbean Sea that Passages' Principal Stewart hails from.
What is Jamaica?
This approach recognizes the widespread impact of trauma and emphasizes safety, trust, and empowerment — ensuring clients are seen, heard, and supported without re-traumatization.
What is trauma-informed care?
These yearly reviews help ensure each DRS client’s service plan stays up to date with their changing needs.
What are reassessments (or redeterminations)?
The Illinois Welcome Center reported this percentage of case management success, meaning clients achieved what they came for.
What is 90%?
Half of the program’s students earn one of these workplace-recognized achievements.
What is Certification?
(Alternate answer: Credentials)
Our behavioral health program is accredited by C.A.R.F. every 3 years. C.A.R.F stands for _______
What is Commission on Accreditation of Rehabilitation Facilities?
For clients like Rosa, therapy isn’t always the first priority — survival often is. Choosing between attending a session and working extra hours, caring for children, or addressing basic needs creates this major obstacle to consistent care.
What are competing life demands?
With more funding, the Housing program could help cover these three types of upfront costs that often prevent clients from securing housing.
What are first month’s rent, move-in fees, and security deposits?
In FY26, Trellus reached this employment placement rate — an increase from 36% in FY25 — thanks to more established clients and the launch of a workplace literacy program.
What is 45%?
The ultimate goal of the Adult Education program is to help clients and families achieve this.
What is Self-sufficiency?