SSDs and Storage
What does SSD stand for?
Solid-State Drive
Give one example of a cloud storage tool.
Google Drive
Name one way to save energy when using computers.
Use sleep mode or turn off devices when not in use
What is one common computer virus protection tool?
Antivirus software (e.g., Avast, Norton)
What does NUC stand for?
Next Unit of Computing
True or False: SSDs have moving parts inside.
False
True or False: Avast is a type of remote support software.
False
What type of monitor is more energy-efficient: CRT or LED?
LED
True or False: Strong passwords help protect data from hackers.
True
Give one advantage of using a Mini PC.
Saves space and consumes less power
What is the process of copying exact software/files from HDD to SSD
Cloning
Why are cloud tools useful in a business or school?
They allow for easy data access and collaboration from any location
Explain the purpose of using 80 PLUS certified power supplies.
hey ensure energy efficiency and reduce wasted electricity
Give one example of a soft skill useful for technicians.
Communication
Name one automated tool used for hardware diagnostics.
HWMonitor, MemTest86, or CrystalDiskInfo
Explain why SSDs are preferred in modern computer systems.
They are faster, more durable, and consume less power
What does it mean to "remote in" to a computer?
control a computer from a different location
List two ways to reduce electronic waste (e-waste).
Recycle old devices, dispose non-functional devices
A security method requiring two forms of identification.
Two-factor authentication
What trend involves maintaining smart devices like routers and printers?
IoT Device Maintenance
How does SSD technology contribute to green computing?
SSDs use less energy and generate less heat compared to HDDs
What is the difference between remote support and physical servicing.
Remote support is done online ; physical servicing needs technician presence
Describe how cloud storage helps with environmental conservation.
Reduces need for physical storage
Why is communication important in tech support?
It helps build trust and ensures users understand solutions
Explain how preventive maintenance helps avoid bigger repair problems.
It identifies and fixes small issues before they become serious