"You Oughta Know"
Just In Case
Core Values
2023 Stats
Randomly Rehab
100

This should not distract from patient care or teamwork and should be set to vibrate; not following this policy quickly becomes a HIPAA or patient experience concern.

What is the cell phone policy?

100

Making Moments Matter

What is the platform utilized to recognize staff members?

100

Approach each day and new challenges with optimism; Act with humility, compassion, and empathy; Provide meaningful recognition and feedback to others

What is Act with Kindness?

100

12.4

What is the average length of stay?

100

Handwashing

What is the number way to prevent infection?

200

Five patient accounts assessed monthly for completion and accuracy 

What are closed chart audits?

200

TMS

Where are work orders created?

200

Appreciate and draw upon the diverse skills and perspectives of all people; Make everyone feel welcomed and valued; Seek common ground with peers, patients, and families

What is Embrace Individuality?

200

10.2%

What was the percentage of patients discharged to acute care?

200

Short term emergency fund to support available for all employees and eligible dependents facing serious financial hardships

What is the Lifecare Fund?

300

Texas Rehabilitation Hospital of Arlington, Texas Health-Arlington Memorial, Methodist Mansfield Medical Center


Who are TRHA's tri-venture partners?

300

ClearsightERS

Where are incident reports entered?

300

Promote teamwork by building strong relationships and fostering trust; Collaborate to identify and develop innovative solutions; Think "WE" before "ME"; Create fun by celebrating all successes

What is Make a Difference Together?

300

20

How many amputees were serviced?

300

New Year's Day; Memorial Day; Independence Day; Labor Day; Thanksgiving Day; Christmas Day

What are the 6 paid holidays?

400

We want to create places where:  people choose to come for healthcare, physicians and providers want to practice, and employees want to work

What is our Vision Statement? 

400

Weekly meetings held to discuss patient progress, goals, and barriers

What is team conference?

400

Demonstrate commitment to our mission and all stakeholders, including staff, providers, partner, and communities; Speak up:  see something, say something; Act with integrity and honesty in everything you do

What is Do the Right Thing?

400

82.1%

What is the percentage of patients discharged to the community?

400

Concerns are best addressed through open, honest, and direct communication between you and your supervisor; an investigation will occur; unsatisfactory resolutions may escalate your concern

What is the open door policy?

500

Identify patients correctly; Improve staff communication; Use medicines safely; Use alarms safely; Prevent infection; Identify patient safety risks

What are the 2024 Hospital National Patient Safety Goals?  

500

46093

What is the extension to make overhead announcements?

500

Demonstrate unwavering passion for delivering high-quality care; Always look for opportunities to improve the patient and family experience; Understand how you personally impact patient care

What is Champion Patient Care?

500

903

What was the number of patients served?

500

Employees are expected to conduct themselves with integrity, honesty, and represent the company in a professional and respectful manner; Violations may result in disciplinary action and lead to termination

What is the Code of Conduct?

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