"You Oughta Know"
This should not distract from patient care or teamwork and should be set to vibrate; not following this policy quickly becomes a HIPAA or patient experience concern.
What is the cell phone policy?
Making Moments Matter
What is the platform utilized to recognize staff members?
Approach each day and new challenges with optimism; Act with humility, compassion, and empathy; Provide meaningful recognition and feedback to others
What is Act with Kindness?
12.4
What is the average length of stay?
Handwashing
What is the number way to prevent infection?
Five patient accounts assessed monthly for completion and accuracy
What are closed chart audits?
TMS
Where are work orders created?
Appreciate and draw upon the diverse skills and perspectives of all people; Make everyone feel welcomed and valued; Seek common ground with peers, patients, and families
What is Embrace Individuality?
10.2%
What was the percentage of patients discharged to acute care?
Short term emergency fund to support available for all employees and eligible dependents facing serious financial hardships
What is the Lifecare Fund?
Texas Rehabilitation Hospital of Arlington, Texas Health-Arlington Memorial, Methodist Mansfield Medical Center
Who are TRHA's tri-venture partners?
ClearsightERS
Where are incident reports entered?
Promote teamwork by building strong relationships and fostering trust; Collaborate to identify and develop innovative solutions; Think "WE" before "ME"; Create fun by celebrating all successes
What is Make a Difference Together?
20
How many amputees were serviced?
New Year's Day; Memorial Day; Independence Day; Labor Day; Thanksgiving Day; Christmas Day
What are the 6 paid holidays?
We want to create places where: people choose to come for healthcare, physicians and providers want to practice, and employees want to work
What is our Vision Statement?
Weekly meetings held to discuss patient progress, goals, and barriers
What is team conference?
Demonstrate commitment to our mission and all stakeholders, including staff, providers, partner, and communities; Speak up: see something, say something; Act with integrity and honesty in everything you do
What is Do the Right Thing?
82.1%
What is the percentage of patients discharged to the community?
Concerns are best addressed through open, honest, and direct communication between you and your supervisor; an investigation will occur; unsatisfactory resolutions may escalate your concern
What is the open door policy?
Identify patients correctly; Improve staff communication; Use medicines safely; Use alarms safely; Prevent infection; Identify patient safety risks
What are the 2024 Hospital National Patient Safety Goals?
46093
What is the extension to make overhead announcements?
Demonstrate unwavering passion for delivering high-quality care; Always look for opportunities to improve the patient and family experience; Understand how you personally impact patient care
What is Champion Patient Care?
903
What was the number of patients served?
Employees are expected to conduct themselves with integrity, honesty, and represent the company in a professional and respectful manner; Violations may result in disciplinary action and lead to termination
What is the Code of Conduct?