Outside of Scope Reason
Need to Know
3 Rules for Refill
Dose Spot
100

Zz's in a provider's name

What is, Outside of triage nurse scope due to no longer being a provider at OSH

100

Medication Management Protocol

What is, the list of approved medications that can be refilled

100

Appointment cadance 

What is, Progress visit or Wellness Review visit completed in the past 12 months

100

Black asterisk medication

What is, can not be refilled must send a care request to the care team

200

Pill bottle with a line through it 

What is, Out of triage nurse scope due to being prescribed by an external provider

200

Every prescription must be refilled as...

What is, 90 days with 3 refills

200

Can I refill this prescription

What is, medication management protocol

200

Can be added in Dose Spot but also needs to be added via Greenway

What is, the Preferred Pharmacy

300

Dose Increase 

What is, out of triage nurse scope due to dose increase request

300

Discontinued and Completed 

What is, medications that have to be approved by provider prior to refill

300

Monitoring parameters

What is, checking labs and vitals for medication refill

300

Bubble with 3 dots 

What is, never been filled via Dose Spot (once filled remove the duplicate medication)

400

C2-C5

What is, outside triage nurse scope due to being a controlled substance

400

Active and Expired

What is, medications that can be refilled if SOP is met

400

Standing Order

What is, prescription written for 3 months or more without a dose change

400


What is, pharmacy verified prescription

500

Monitoring Parameters

What is, out of the triage nurse scope due to labs and/or vitals not being met

500

45 days or less

What is, medications able to be refilled if it meets SOP

500

NO changes

What is, checking the note of the last appointment to make sure there were no changes to the requested medication in the past 90 days(3 months)

500

Eprescribe 

What is, Dose Spot

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