Trius FCU
In what month and year was Trius FCU founded?
April 1967
True or False: Everyone gets the rewards in their Smart Rate or Smart Bonus checking accounts no matter what.
False, only those qualifying
What are the Smart Rate rewards?
5.00% APY on balances up to $20K
Up to $25 in ATM withdrawal fee refunds
What does FRAN stand for?
Free, Rewards, Ask to qualify, No penalties
How can members know how they're tracking towards qualifying each cycle?
Online banking; mobile banking
What was the credit union's two name before Trius FCU?
Third Kearney Federal Credit Union (simply because it was Keraney's third credit union)
Changed to Kearney Federal Credit Union in 1981
The # of POS transactions to post and settle to qualify
12
What are the Smart Bonus rewards?
5% on all debit card purchases
up to $10 cash back each month
up to $25 in ATM withdrawal fee refunds
What should you do when you get an objection?
Ask why.
Get to the root cause of the concern before offering a rebuttal.
These two products are the primary drivers for deposits
Smart Rate Checking and Smart Saver
What month and year was the name changed to Trius FCU
December 1st, 2015
How much must each debit card transaction be to meet the debit card qualifier?
$5
What are the Smart Saver rewards?
3.00% on balances up to $50k
Reasons why Smart Saver should be bundled to every Smart checking account?
More member engagement
- Higher avg. balances
- More POS
- Deeper product penetration
- Stays on avg. 2-years longer
On average which account has more debit card usage?
Smart Bonus
What is Trius FCU's Purpose and Mission
Purpose
Together we are building a brighter future where hope thrives, and financial barriers are overcome.
Mission
At Trius Federal Credit Union, our mission is to empower individuals and communities, instilling hope through financial stability, opportunity, and growth.
This qualifier creates stickiness
ACH
Even when your members don't qualify which two accounts still earn interest?
Smart Rate Checking and Smart Saver
Why is Smart a Win-Win-Win?
Rewards consumers
Makes or saves the bank money
- higher avg. balance
- younger
- more POS and eStatement adoption
- stickier
- deeper product penetration
-longer life-span
Provides more growth and opportunities to Trius FCU employees
What happens if I don't qualify in my Smart checking account?
It's still a free account and you can try again next month, plus in Smart Rate and Smart Saver you get 0.05% on your balance
What are Trius FCU's Core Values?
Honesty, Optimism, Partnership, Empowerment
How does a member qualify in his/her Smart Saver account?
By qualifying in his/her Smart Rate or Smart Bonus checking account.
What is the purpose of Smart Rate and Smart Bonus rewards sweeping into the Smart Saver account?
Smart Rate encourages members to bring in more deposit
Smart Bonus encourages members to saave
Explain why the Smart Rate checking and Smart Saver accounts are more beneficial to the credit union versus a CD
Smart Rate and Smart Saver
create more engaged members
not everyone qualifies
deposits are not volatile compared to CDs
This is the average daily balance that determines whether Smart Rate or Smart Bonus Checking is better for the member.
$2,400