Troubleshooting Basics
What is the process of identifying and solving computer problems?
Troubleshooting
Which hardware device is used for typing?
Keyboard
What software issue happens when programs stop responding?
System freezing
What is Step 1 in troubleshooting?
Find out the problem.
What keys are pressed to open security options and Task Manager?
Ctrl + Alt + Delete.
Why is computer maintenance important?
It improves speed and extends computer life.
What should you check first if the computer has no power?
Power cable or power supply
What operating system was mentioned in the lesson?
Windows
What step involves identifying whether the issue is hardware or software?
Categorize the problem.
Which program is used to close frozen applications?
Task Manager
Name one area of troubleshooting.
Hardware or Software.
Which device prints documents?
Printer
What software can damage files and systems?
Virus
Which step involves reading guides or manuals?
Check the service manual.
What should you do if the keyboard is not responding?
Reconnect it or check Device Manager
What type of problem involves physical parts of the computer?
Hardware problem
What hardware issue may cause a black screen?
Loose monitor cable or monitor problem.
What happens when Windows fails to load properly?
Boot failure
Why should changes be undone if they do not work?
To return the computer to its original state.
What should be checked if the printer does not print?
Power, cable, paper, ink, or driver.
What is the first step in troubleshooting?
Finding the problem
What tool in Windows shows connected hardware devices?
Device Manager
What should you check if programs frequently crash?
Software files or drivers.
Who should you contact if the problem cannot be solved?
A technician or computer expert.
What utility helps clean and organize fragmented files?
Disk Defragmenter