Troubleshooting True/False
Troubleshooting 1
Troubleshooting 2
Troubleshooting 3
Troubleshooting 4
100
A hard boot takes more time than a soft boot
What is True.
100
F8
The Advanced Boot Options screen can be displayed by pressing what key during the boot sequence?
100
spacebar
What key will cause the Windows Boot Manager to appear as long as it is pressed during the Windows startup process?
100
diskpart
What command that can be used to manage hard drives, partitions, and volumes?
100
chkdsk /r
What command can be used to check for file system errors?
200
The Advanced Boot Options menu appears when a user presses F8 as Windows is loading.
What is True.
200
bootsect
What command can be used to repair a dual boot system?
200
clean
In order to remove any partition or volume information from a selected disk, what diskpart command should be used?
200
Lsass.exe
What Windows process is responsible for authenticating users?
200
wpeinit
What command can be issued within Windows RE to enable networking?
300
There is no option for networking access when using Safe Mode
What is False.
300
BootMgr
What is responsible for getting a system up and going and finding an OS to load?
300
bootrec /scanOS
What command can be used to scan for Windows installations not stored in the BCD?
300
sfc /scannow
If you suspect corrupted system files are causing issues, what command can be run to search for and replace the corrupted files?
300
C:\Windows\System32\Config
Where is the Windows system registry hive?
400
A Windows 7 system repair disc can be created using the Backup and Restore utility.
What is True.
400
Windows Boot Manager
What is the name of the program that reads the settings in the Boot Configuration Data (BCD) file and manages the initial startup of the OS?
400
Boot Logging
Under the Advanced Options screen, what startup option should be enabled in order to view what did and did not load during the bootup?
400
Invalid boot disk error
What is a typical symptom that might indicate the MBR record is damaged?
400
Ntoskrnl.exe
What is the file name given to the Windows kernel?
500
As you work to solve a Windows problem, always choose the method that makes the most changes to the system as possible in order to rejuvenate the machine.
What is False.
500
Smss.exe
What program is used to start the part of the Win32 subsystem that displays graphics?
500
Safe Recovery
10. In Windows 7, what startup option can be used to restore the registry settings from the previous login?
500
Hal.dll
What dynamic link library handles low-level hardware details?
500
C:\Windows\System32\Config\RegBack
Registry files, if deleted, can be restored from those saved in what folder?
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