Key Terms
Core beliefs or principles about what is important, good, or desirable
What are values?
Defines right action as what maximizes total utility for all affected
What is utilitarianism?
The oversight group that audits and improves organizational decisions and actions.
What is the Board of Directors?
The ability to identify the ethical components of a decision
What is ethical awareness?
Maximizes positive impact and minimizes negative impact on stakeholders
What is corporate social responsibility?
A framework or standards for evaluating what is right and wrong in human conduct
What are ethics?
Focuses on duties, rules, and intentions rather than consequences
What is deontology?
The shared values, norms, and artifacts that guide behavior in an organization
What is organizational culture?
A decision about right versus wrong that involves trade-offs
What is an ethical dilemma?
What is corporate social responsibility?
What are stakeholders?
The act of influencing group behavior toward a shared goal
What is leadership?
Evaluates actions by asking what a person of good character would do
What is virtue ethics?
Codified by governments to set minimum standards for acceptable behavior
What are laws?
This FIORD step focuses on listing realistic actions available
What are Options?
An organization’s product(s) tied directly to a social concern through a marketing program
What is cause-related marketing?
Illegal acts perpetrated by nonviolent business criminals
What is white collar crime?
“What is ethical depends on the norms of each work group or culture.”
What is relativism?
An individual’s belief about whether they control events in their life vs. being controlled by external forces
What is locus of control?
“Everyone would do this in my situation” to justify questionable behavior
What is rationalization?
The mutually beneficial use of corporate resources to bring about societal benefits
What is strategic philanthropy?
The perceived importance of an ethical issue
What is ethical intensity?
“Act as if the maxim of the action were to become by will a universal law of nature.”
What is Kant’s categorical imperative?
The intrinsic essence that captures what the organization truly is
What is quiddity?
May lead to fast responses and moral courage when faced with conflict
What are emotions?
Founding an organization to create social value
What is social entrepreneurship?