If under the member information Tab and the member is not eligible, what should your next step be?
What is Go to Amisys
100
Where will you find all the tasks related to your member
What is under the member's profile
100
What three elements must be included in a care plan
What is Problem, Goal, Intervention
100
When you add a note to a care plan, list two places in trucare where you can review that note
What is Under the note review section within the care plan and under document summary
100
What does IP mean in an authorization
What is Inpatient Authorization
200
What kind of information should go under the Contact Summary
What is Any contact information related to the member including Providers and applicable social settings (eg School, daycare etc)
200
Can you set recurring tasks
What is YEs
200
How do you name your care Plan
What is Based on the member's primary dx
200
What is the purpose of correspondence summary
What is Review all letters sent thru TC for the member and to create a letter for the member
200
What is the difference between a medication summary and a medication reconciliation
What is the summary is a list of medications, the reconciliation is when you go over the meds with the member and do the necessary education and ensuring there are no duplicate medications or interactions
300
What does TruActivity show?
What is Frequent tasks in Trucare, such as Care Plans, Assessments, Authorizations, and recently open cases
300
Can you send a task to a group Q
What is yes
300
How often must I review/update my care plan
What is Every time I interact with the member regarding any updates and at a minimum monthly (since CP are only for level 1 members
300
What do you do under the Key Metrics Tab
What is add weight etc per product guidelines
300
If you go to a member's home and notice that their living condition is deplorable, what should your fist action be
What is Contact your supervisor to discuss how you will handle the case
400
Name two things you can edit under member demographics
What is Allergies, Alerts, Contact Information etc
400
Where can you find all the tasks related to you
What is under the left navigation Pane
400
Under what tab do you find Care Plans
What is Care Mamangement
400
What does it mean to have a paperclip next to something in trucare
What is there is an attachment
400
what is the very first step in accessing member's resources thru TruCare
What is Make sure the member is in focus
500
As a Case Manager what information can you find under Claim Summary
What is A brief view (read only) of claims related to the member
500
Am I able to edit the due date on a task, once I have created the task
What is yes
500
What instrument in TruCare can aide in creating a care plan