True REST and Float History
Spa Basics
Membership Sales
Boulevard + Booking
Float Pod Hygiene and Sanitation
100

Inventor of float therapy.

John C Lilly

100

Two things that can prevent someone from floating on a given day.

  • Hair dye, rinse
  • Feeling sick or Covid Symptoms
  • Started Menstrual cycle
100

The three main levels of True REST membership

Basic, Plus, Premium

100

Name 4 of the 5 things we need to make an appointment.

  • Appointment Time
  • First and Last name
  • Email Address
  • Phone number
  • Credit Card information
100

In PPM (parts per million), what range should the hydrogen peroxide levels be in each float?

50-100ppm

200

REST stands for...

Reduced Environmental Stimulus Therapy

200
Regular price of a float + oxygen bar

$89 + $10  = $99 total

200

After the float, name one of the three things we do to build rapport and learn about our clients in the Oasis Room.

  • Compare Pain Point before & After
  • Explain the Benefits of Consistency
  • Customize Next Visit to Build Excitement
200

True or False.  Completed confirmation calls are noted in the Front Desk Essentials spreadsheet.

False.  You move a person to “confirmed” in Boulevard

200

Amount of Chlorine we add per pod and the day we add it.

2 tablespoons on Sunday

300

Founding date of True REST Float spa in Skokie

Dec. 6, 2021

300
Float packages expire after how many months?

6 months

300

A client comes in today with a $55 first float voucher and wants a plus membership.  What do they pay today?

$0 (todays' float free) + $110 (plus membership cost)  - $55 (applying voucher to membership) = $55 first month.

300

The code you must use to check out a buddy float.

"Loyalty"
300

The water is filtered how many times between each client?

4 to 5 times

400
Name 5 benefits of floating. 

Physical Benefits:

—Deep relaxation and Delta wave production
—Increased blood circulation
—Pain reduction and management
—Reduced muscle soreness and body aches
—Increased immune function and healing ability
—Enhanced athletic training and recovery

Mental Benefits:

—Stress reduction
—Increased creativity
—Increased sensory acuity/reaction time
—Sleep schedule maintenance
—Feelings of calmness and inner peace

400

The 3 Ss we use during Client greetings 

Stand, smile, and shake

400

A client comes in with no voucher and has floated with us before.  They decide to get a basic membership. What do they pay today?

$65 (the cost of starting the basic membership)

400

Our salt to water ratio

1:3 or 30% salt to water ratio

500

The year the first True REST franchise location was opened.

2009

500

Question we ask all new customers at check-in to learn more about them (i.e. part of discovery)

What brings you in here today?

500

A client purchased a BOGO during the winter and has already used one float voucher.  They have one remaining for the BOGO and want to start the Basic membership.  What do they pay today?

$0 (today's float free) + $65 (cost of membership) - $45 (applying the remaining BOGO card amount) = $20

500

If you have a Boulevard specific question, name the three ways you can get the question answered?

  • Boulevard Help Chat
  • Fellow Co-worker
  • Manager
500

Three things do we use to disinfect and purify our water.

  • Stabilized Hydrogen Peroxide
  • Ozone
  • UV Light
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