Chems, chems, chems!
What is the ideal bromine range?
4-8!
What is something we do morning, afternoon and evening to improve pod circulation and release pressure?
Purge!
If a client calls to cancel their membership, what info should you give/request from them? (1 correct answer for the point)
1: Let them know pausing for up to 3 months is an option, 2: ask them why they are cancelling 3: Email cancellation requests to Raleigh@truerest.com (a manager will handle it from there!)
45 minutes
How many pounds of Epsom salt are in the pods?
1,000+!
On the Daily Pod log, when closing, should you enter "pod closed" in text field before or after you add chems + salt information?
Can you purge the filters while the pod is in float mode?
No!
If a client has a bad float experience, what should be the first 2 things you do? (Give 1 correct answer for the point)
1: Apologize and 2: Offer free float
What tab do you utilize to merge client accounts?
The 'Clients' tab! (but be careful to compare numbers, emails and names! - we don't want to merge the wrong people.)
What is a possible contraindication for floating if the client has not checked first with their doctor? (Give 1 correct answer for point)
1st trimester pregnancy, epilepsy, someone on high blood pressure medication, kidney disease.
If you need to add both Spa up for PH and Oxi for bromine, which do you add first?
Spa up!
What is the filter for?
To catch hair, dirt particles and debris. Fun fact: it will catch anything 1/6th the width of a human hair!
What is the cost of a friends and family float?
$39.00! (we use this price for CLOSE friends and family, ask yourself; "would I have them in my wedding?")
What is the tab called that a clients membership info is under?
Products tab!
What are 2 physical benefit to floating? (Give 2 correct answers for the point)
Reduced inflammation, reduced blood pressure, improves circulation, relaxes tense or sore muscles.
What is the ideal chemical range for PH?
7.4-7.6!
If a pod has suddenly shut off, what should be the first thing you check?
The pod fuse!
Where can you find the music selection that is on the blue sheet? (Xylem)
Sonos favorites and/or spotify!
What is the offer code for a non-member 50% off birthday float?
bday!
What was sensory deprivation floating first invented for?
Mental health!
What does bromine do? (Give 1 correct answer for the point)
Sanitize, oxidize, and algaecide!
Where is the ozone tube accessible for cleaning?
Behind the pods!
DAILY DOUBLE!!!!!!! What is the total cost of a plus membership for a first time float couple that has a gift card valued at $89.00?
$21.00
DAILY DOUBLE!!!!! How many possible appointments are available on a typical day at North Raleigh?
35!
What does REST stand for?
Reduced Environmental Stimulus Therapy