random
do we offer animal liability as an endorsement?
no not at this time
An agent can be directed to follow this process for feedback, where can one locate it?
what is located under agent help center
What is the current response time that we should advise UW will get back?
24-48 hours uw
When is a four point inspection ordered?
What is a home that is older than 29 years old.
Does true currently offer seasonal/secondary homes? if so for how many months out of the year and to who?
we only allow up to 60 days for friends/family on a seasonal property for the insureds
How soon do we offer the renewal letter to our members?
3O days
when do we require an appraisal ? what chat room would be able to assist?
What is anything over 20k/ care/
percentage that we will allow below RCE and above RCE before referring to uw?
What is 15% below and 50% above RCE
website that uw specifically uses to determine be referred for an agent to locate the latitude and longitude and distance from coast
what is latlong.net/google
what is the company we use for in person inspection?
Millenium
no. they have no access
what is the minimum coverage a on a home located in Miami-Dade & Broward
What is $750k
do we offer coverage for solar panels
subject to uw review
how do we go about adding sinkhole coverage?
after binding the coverage and only after the at home inspection
The maximum amount that discounts and surcharges can not exceed
60% /hero
what do we require before we approve a policy to bind?
four point inspection and must be completed within the last year
what is required to qualify for opening protection credit?
Hurricane a -hurricane impact
Basic Impact (class b)
all exterior openings or all glazed exterior openings in buildings, which includes doors, windows, skylights and vents, other than roof ridge, gable, soffit and plumbing vents, must be fully protected with impact resistant coverings. All covering products must meet the approval system of the State of Florida or Miami-Dade County.
We follow this process if an agent calls in to advise a Member has requested cancellation
What is advise that all cancellations must be requested in writing, emailed to memberservice@trueins.com or mailed to our document address
who can I direct the question to when quoting for hurricane enclosed enclosures
depending, if bound would go to uw . if not quote can be amended by selecting the box on quote screen
What is protection class rating?
What is a rating from 1-10
1 (best) to 10(worst)