Stress Management
Exercise, sleeping, taking time off work & having fun are all examples of.
Managing stress.
Clients, Teammates, Stakeholders
Who are the 3 priorities in the Truist mission?
This is what PPP is the acronym for.
Paycheck Protection Program
Ways we can help our clients meet their loan payment obligations.
Deferrals, modifications, refinances.
What we should do with important & strategic information we receive.
Share with the team, with appropriate messaging.
This is the virus responsible for much global stress right now.
Covid - 19 or Coronavirus
This is the Truist Purpose.
Inspire and Build better lives and communities.
The order in which banks were required to process PPP loan applications.
FIFO - First In First Out.
The human ability to understand another person's feelings, especially as to help de-escalate complaints or concerns.
Empathy
Should ask questions.
What we should do when we aren't 100% clear about something.
Loss of jobs, isolation, fear.....are all drivers of this condition.
Stress
Truist commits to provide distinctive, secure and successful client experiences through touch & technology to...
Clients
This is the date a small business had to be established by in order to qualify for a PPP loan.
February 15th 2020.
These are 2 great options for clients that are complaining about deposit rates right now.
Talk to a Financial Consultant/Advisor. Refinance debts to improve overall interest margin.
This is created when leaders openly share information & help talk teammates thru challenges.
Trust....support.
As a leader, what's something you can do to help alleviate stress of your teammates?
Provide transparency and vision AND/OR provide a safe place for the teammate to share their concerns.
Truist want to create an inclusive and energizing environment that does...this...for its teammates.
Empowers teammates to learn, grow and have meaningful careers.
This is the reason our government pushed stimulus $ through PPP versus just sending funds to each individual citizen.
To help save the Small Businesses at the heart of our communities.
This relationship between its deposits & loans are what banks must manage closely during low interest rate environments.
Margin
These are the 5 Truist values we live & lead by
Trustworthy, Caring, One Team, Success, Happiness.
This is the antidote for stress.
Selfless Giving to others.
Fun.
This is Truist's mission for their Stakeholders.
Optimizing long term value for stakeholders through safe, sound & ethical practices.
These are the primary expenses eligible for forgiveness if a small business can prove their loan proceeds were used appropriately.
Payroll...75%
Ways to help our clients when loans or other bank services cant help their cash flow.
Budgeting, reducing expenses.
This organization provides grants in support of non-profits, specifically partnering in the areas of leadership development, economic mobility, thriving communities, and education equity.
The Truist Foundation