Billing
I can have only one ABC Billing System screen open at a time.
False
Select the correct answer option: What version of Hardware Services is currently being installed on clients computers?
3.0.1
Select the correct answer option: When do Invoices drop into the Club Account?
5 days before the due date.
Look Back: There are 3 ways money is collected for our clients, which are they?
ABC Billing
ABC Merchant Services
Club Account
Using the below Recurring Services description, identify the Recurring Service type: Sara wants 8 PT sessions in months 1-3 but 4 PT sessions in months 4-6 of a six month RS contract.
Custom Billing
You see the following message at the bottom of your screen, "This Contract In Use By Another Terminal". What do you do?
Take note of the Agreement number, then F3 to the home screen, type in RLS > Type the agreement number and press enter.
In DataTrak what tab on the member's profile can you change the barcode number?
Personal
A member can't provide you their agreement number but they say "I have my keytag", can you find me with that? Which Retrieval Method would you use?
6
What does the first due date mean?
The date of the first payment.
Joe is a trainer at ABC Fitness and the club has never used recurring services. You are about to train Joe on how to create a recurring service. Joe tells you he is not familiar with Recurring Services. Choose the best response on how you would describe recurring services to Joe.
Recurring Services are a one time setup to sell regularly occurring services to members with Club Account privileges.
In the billing system, which option would you use when the member knows their agreement number?
1
How can you tell the VeriFone does not have a driver installed?
It Shows as a USB Serial Device in Control Printers.
How much is Teyonna Johnson's (09700-10047) dues each month?
25.00
What does the Sign/Begin date mean?
The date the member signed their most recent agreement.
Jesse purchased a 6 month PT recurring service contract. When he received his tax return he decided he wanted to pay off the final 3 months of his recurring service. His trainer, Garry, asks you where he can go to create the final 3 invoices. What do you tell Garry?
POS Page > Member Section > Generate RS Invoices
In the billing system, which option would you use when the member doesn't know their agreement number?
2
How do you test a serial barcode scanner?
Stop Services and open putty for all available COM ports.
How much is Teyonna Johnson's (09700-10047) down payment?
200.00
What does the member since date mean?
The date the member started their original agreement.
When creating a Recurring Service for a member who does not have club account privileges the Recurring Service can still be created but it will be on statement billing.
False
In the billing system, what does Column "M" on the right-hand side mean?
Payment Method
How can you tell if there is a hidden error during installation and what piece of hardware does this commonly happen on?
Flashing icon in taskbar and TSP software installation.
What agreement type does Jonathan Rodriguez (09700-10100) have?
Open End
Using the below Recurring Services description, identify the Recurring Service type: Paul is building his physique and wants to purchase ONLY 16 PT sessions a month and have them billed monthly.
Fixed Interval
Which Recurring Service Types will not appear in the list of Active Recurring Services after being purchased and can only find under Inactive Recurring Status?
Deferred Billing
Paid In Full