Smart Button
Scanner Parts
Scenarios
Acronyms
Questions
100

Turn scanner on

Press once when off

100

Feed line

100

My rollers are running but my documents aren't leaving the entry pocket.

This could indicate buildup on the feed rollers which will cause them to slip thus requiring cleaning

100

VAS

Vertical Alignment System

100

Explain why having both the US Bank Application and Scanlite open at the same time is more efficient

It isn't efficient as the scanner can only be acquired by one application at a time. 

200

Activate cleaning mode

Press 3 times within 3 seconds

200

Feed Flag

200
A scanner that can not read account numbers and routing numbers on

a.) All checks
b.) Single checks
Could mean that there is:

a.) All checks - EMI or damaged MCIR Head
b.) A lack of toner or bad formatting

200

SME

Subject Matter Expert

200

What is the best type of paper clip to get jammed in a scanner?

In general, you do want any type of paper clip in the scanner. Let alone any form of debris that can cause a jam.

300

Deactivate cleaning mode


Press once during the cleaning cycle

300

Overspray Pad

300

Lines through the scanned image can be caused by:

Ink buildup, undried ink from the endorsement line or heavy writing on the front can buildup over time and eventually will be visible in the image as dark lines

300

LED

Light Emitting Diode

300

How would you wrap tin foil on a scanner to reduce EMI?

You would not use tin foil as aluminum foil has likely replaced tin.

400

Turn off the scanner

Press and hold the button for a few seconds

400

Entry and Exit Track Extenders

400

I want to start Scanlite on a user's computer. What needs to be done before starting Scanlite and how?

Locate Password Web Edition Client -> Web Client Diagnostics -> Once launched choose Shutdown Scanner option -> Wait 30 seconds then launch Scanlite

400

MICR

Magnetic Ink Character Recognition

400

Describe the cleaning process

Run card 9 times, then dry, then spray with compressed air. End with wiping down the windows.

500

Releasing jammed document from the track

Press and hold smart button for 2 seconds

Press down on pressure release points|

Open scanner doors and pull document at a 45 degree angle towards the exit pocket

500

1. Outer image Sensor Door
2. Rear Path Door
3. Front Feed Roller Door

500

Belt Alignment symptoms could include:
1.)
2.)
3.)
4.)

1.) Flashing red LED
2.) The scanner will not pull document in the track
3.) A loud grinding noise when scanning
4.) The cleaning card will not exit the entry pocket

500

CID

Customer Induced Damage

500

Why is this scanner capable of working under all conditions including staples, rubber bands, and paper clips?

The scanner though durable would prefer conditions that are unlikely to cause jams during its use. Please remove all material considered hazardous to the scanner before submitting any checks. 

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