Typing Basics
What is the best sitting position for a typist?
A. Standing beside the desk
B. Leaning back with arms stretched forward
C. Back straight with shoulders relaxed
D. Whatever position feels easiest
C. Back straight with shoulders relaxed
Which keys are the left-hand home row keys?
A. H J K L
B. J K L ;
C. A S D F
D. Q W E R
C. A S D F
Which key deletes text to the left of the cursor?
A. Caps Lock
B. Tab
C. Backspace
D. Delete
C. Backspace
What does the Ribbon in Microsoft Word organize?
A. Only page numbers
B. Only the file name
C. Tabs, groups, and commands
D. Only spelling errors
C. Tabs, groups, and commands
Which command makes selected text darker and thicker?
A. Underline
B. Superscript
C. Bold
D. Italic
C. Bold
Why are Word styles helpful?
A. They turn every sentence into a table
B. They replace the need to type
C. They keep formatting consistent and help organize documents
D. They delete all headings
C. They keep formatting consistent and help organize documents
What should the body of a professional email use?
A. ALL CAPS
B. Complete sentences
C. Only emojis
D. Random abbreviations only
B. Complete sentences
What is a memo most commonly used for?
A. Internal workplace communication
B. A fiction story
C. A shopping receipt
D. A personal diary entry
A. Internal workplace communication
What is typed at the top of many business letter formats?
A. Complimentary closing
B. Enclosure notation
C. Signature only
D. Return address
D. Return address
What is the body of a letter?
A. The main message
B. The sender address only
C. The title style
D. The page number
A. The main message
When touch typing, where should your eyes usually be?
A. On the monitor or copy
B. On the keyboard
C. On the floor
D. On your hands
A. On the monitor or copy
Which keys are the right-hand home row keys?
A. Q W E R
B. Z X C V
C. A S D F
D. J K L ;
D. J K L ;
Which key starts a new line or confirms a command in many programs?
A. Escape
B. Caps Lock
C. Enter
D. Alt
C. Enter
Which Word tab contains Bold, Italic, Underline, alignment, and styles?
A. Home
B. Insert
C. References
D. Layout
A. Home
Which command slants selected text?
A. Bold
B. Center
C. Italic
D. Bullets
C. Italic
What is a Word style?
A. A preset set of formatting applied to text
B. A way to turn off spelling errors
C. A table row
D. A type of keyboard shortcut only
A. A preset set of formatting applied to text
Why should professional emails avoid ALL CAPS?
A. It changes the recipient
B. It removes the subject line
C. It adds page numbers
D. It can look like shouting
D. It can look like shouting
Which memo heading item tells who receives the memo?
A. Subject
B. Date
C. To
D. From
C. To
What is a salutation in a letter?
A. The page number
B. The final signature
C. The greeting
D. The sender address
C. The greeting
What does “Enclosure” mean in a letter?
A. The return address is missing
B. Another document is included
C. The letter is typed in all caps
D. The letter has no body
B. Another document is included
Why does looking down at the keyboard slow a typist down?
A. It changes the font size
B. It deletes the document
C. It turns off AutoSave
D. It prevents muscle memory from developing
D. It prevents muscle memory from developing
Which fingers usually find the raised bumps on the keyboard?
A. Index fingers
B. Ring fingers
C. Thumbs
D. Pinky fingers
A. Index fingers
Which shortcut usually copies selected text?
A. Ctrl + Z
B. Ctrl + X
C. Ctrl + C
D. Ctrl + V
C. Ctrl + C
Which Word tab would you most likely use to insert a table?
A. Insert
B. Help
C. View
D. Review
A. Insert
Which command places a line under selected text?
A. Paragraph
B. Underline
C. Sort
D. Highlight
B. Underline
Which style is usually best for the main title of a document?
A. Caption
B. List Paragraph
C. Quote
D. Title
D. Title
Which part of an email tells the reader what the message is about?
A. Table border
B. Footer
C. Subject line
D. Page number
C. Subject line
Which memo heading item tells who wrote the memo?
A. To
B. Date
C. Subject
D. From
D. From
Which is an example of a salutation?
A. Dear Ms. Brown,
B. Enclosure
C. Sincerely,
D. Page 2
A. Dear Ms. Brown,
What is an inside address in a business letter?
A. The body paragraph
B. The writer’s keyboard location
C. The recipient’s mailing address
D. The closing line
C. The recipient’s mailing address
How should the typist’s shoulders usually feel while typing?
A. Relaxed
B. Twisted sideways
C. Pulled far forward
D. Raised tightly
A. Relaxed
Which finger is used to type the 4 key in proper keyboarding?
A. The J finger
B. The L finger
C. The F finger
D. The H finger
C. The F finger
Which shortcut usually pastes selected text?
A. Ctrl + Z
B. Ctrl + X
C. Ctrl + V
D. Ctrl + C
C. Ctrl + V
Which Word tab is commonly used to change margins?
A. Insert
B. Layout
C. Mailings
D. Home
B. Layout
Which alignment places text in the middle of the line?
A. Justify
B. Left align
C. Center align
D. Right align
C. Center align
Which style is commonly used for a major section heading?
A. No Spacing only
B. Normal Table
C. Heading 1
D. Footer
C. Heading 1
Which is the best professional email greeting?
A. YO
B. No greeting is ever allowed
C. Dear Mr. Lee,
D. heyyyyy
C. Dear Mr. Lee,
Which memo heading item tells what the memo is about?
A. Date
B. Subject
C. From
D. Page Number
B. Subject
What is the complimentary closing of a letter?
A. The table title
B. The polite closing phrase before the signature
C. The first line of the body
D. The recipient address
B. The polite closing phrase before the signature
Which letter type is usually written by an individual for a business purpose?
A. MLA Works Cited page
B. Friendly story
C. Spreadsheet formula
D. Personal business letter
D. Personal business letter
Which choice best describes strong typing technique?
A. Eyes down, arms stretched, and shoulders tense
B. Eyes up, fingers curved, and posture controlled
C. Hands flat with elbows locked
D. Typing only with pointer fingers
B. Eyes up, fingers curved, and posture controlled
Which Shift key should usually be used when the left hand types a shifted key?
A. Left Shift
B. Caps Lock
C. Right Shift
D. Tab
C. Right Shift
Which key deletes text to the right of the cursor?
A. Backspace
B. Shift
C. Enter
D. Delete
D. Delete
Which Word tab is most connected to citations and bibliography tools?
A. Draw
B. Design
C. File
D. References
D. References
Which alignment places text evenly between the left and right margins?
A. Justify
B. Center align
C. Right align
D. Left align
A. Justify
What is the difference between editing and formatting?
A. Editing only changes color
B. Editing changes content; formatting changes appearance
C. Formatting changes meaning only
D. They mean exactly the same thing
B. Editing changes content; formatting changes appearance
What should you do before sending a professional email?
A. Delete the subject
B. Type the body in all lowercase only
C. Add random colors to every word
D. Proofread it
D. Proofread it
Which item is usually NOT part of a memo?
A. To line
B. From line
C. Subject line
D. Dear Ms. Brown, salutation
D. Dear Ms. Brown, salutation
Which is an example of a complimentary closing?
A. Dear Mr. Lopez,
B. Sincerely,
C. To:
D. Subject:
B. Sincerely,
Which tone is best for a business letter?
A. Random and unclear
B. Angry and insulting
C. Mostly slang
D. Respectful and professional
D. Respectful and professional