BASICS
TYPES
CUSTOMER
ATTRACTIONS
SUSTAINABLE TOURISM
100

People traveling outside their usual environment.

TOURISM

100

Travel within your own country.

DOMESTIC TOURISM


100

Essential things travelers require.

Customer Needs


100

Beaches and mountains are this type.

Natural Attraction

100

Using resources without harming future generations.

Sustainability

200

Travel focused on nature and conservation.

ECOTOURISM

200

Visitors arriving into a country.

INBOUND TOURISM

200

Extras travelers desire but can live without.

Customer wants

200

Museums and stadiums are this type.

Built Attraction

200

Money earned from tourism leaving the country.

Leakage
300

Places tourists stay overnight.

TOURISM

300

Residents traveling to another country.

OUTBOUND TOURISM
300

How much customers are willing to buy.

Customer Demands

300

Large ride-based attraction like Disney.

Theme Park

300

Tourist spending creating more local spending.

Multiplier Effect

400

Online platforms used to promote trips and brands.

SOCIAL MEDIA


400

Large numbers of tourists visiting one destination.

MASS TOURISM

400

Customers returning after a good experience.

Repeat Business


400

Travel to visit family or friends.

VFR

400

Holiday travel that is fair to people and planet.

Ethical Tourism

500

Buildings in natural settings using sustainable practices.

ECO-LODGES

500

Holiday sold with transport + accommodation together.

PACKAGED TOURISM

500

Secret evaluator used to test service quality.

Mystery Shopper

500

Travel for religious reasons.

Pilgrimage

500

Combining services online instantly.

Dynamic Packaging

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