TTY Protocol
This protocol indicates, "I am through, do you have anything else to say?" (CO will use this to initiate the end of the call)
What is GASK
This conceptual language incorporates gestures, facial expressions, etc.
What is ASL
Indicates there is no noise on the line
What is a silent call
What is your emergency?
What is “Problem what qqga”
The federal law that requires direct and equal access and training for Communications Officers
What is the ADA (Americans with Disability Act)?
This is the protocol to tell the other person it's their turn to speak
What is GA
This terminal like device has a keyboard and display used by people who are communications impaired
What is a TTY
Indicates when the other TTY is sending signals
What is beeping tones
When did this happen?
What is “Problem when qqga”
The minimum requirement for TTY/TDD refresher training
What is every six months?
This protocol officially ends a conversation
What is SKSK
This feature allows the caller to speak/read while the CO listens/types
What is Voice Carry Over (VCO)
Equipment in the communications center which indicates there is a TTY call
What is a TDD Detector
Is the person conscious?
What is “person awake qqga” or “person talk qqga”
This is the minimum number of TTYs that must be at each console
What is one per console
The protocol XXXX signifies what
What is an error or misspelled word
This is what TTY stands for
What is Teletypewriter
When answering a phone line, you may hear a phrase such as this (voice announcer)
What is ‘Hearing impaired caller, use TDD’
– Do they have a gun or a knife?
What is “Gun knife any qqga”
The ADA mandates that public entities provide emergency telephone services to persons with disabilities which are ___________ to services provided to others
What is direct and equal access
The protocol 'Q' or 'QQ' signifies what
What is the end of a statement when asking a question
This feature allows the caller to listen/type while the CO speaks/reads
What is Hearing Carry Over (HCO)
A specially trained third party who assists TTY callers
What is relay service operator
What do they look like?
What is “Look person how qqga”
True or False - it’s legal to provide a separate phone number for people who are communications impaired can use
What is false