MOBILE PAY
This was the main topic of Mondays call.
What is Contactless Pay?
When you Click on Debit or Credit Card and add the requested information
What is adding you GCB Debit Card/Credit Card to start using Mobile Pay?
These guidelines fall under.
GCB name tag, Business Slacks, GCB approved long sleeved logo shirt and loafer or tie-up shoes in a professional color.
What is business Professional attire/
To discuss Sales, Operations, and Pipeline Meetings this is called.
What is have a plan?
Noncustomer walks into the branch sits down in the lobby chair. You notice and get up to greet them.
What is.
Welcome to Gulf Coast Bank what brings you in today?
This was the main store in the article Stephen talked about with skimmers.
What is the Dollar General?
These are the three reasons it is smart to go contactless.
What is Convenience, Fraud Prevention and Safety?
This can only be worn on Saturdays.
What is GCB Polo shirt?
Planning, Preparation, Practice and Performance name what they are called?
What are the Four P's?
You bring the noncustomer to your window or office to open up a new account your first response would be to start asking.
What is Ask Open-Ended questions?
This was a store that recently got on board "Brian Martinel" was excited about it.
What is Home Depot?
This is one BENEFIT for Card Tap- No need to swipe or push.
What is Convenience?
This is a list of: Sweatpants or sweatshirts, Bib overalls
Spandex or any other fitting items
What are inappropriate items?
Remember that "little Things make Big Things happen" This behavior is:
Continuing from the $200 question. You would begin with: Three types of questions to start that allows individuals to answer however he/she chooses.
What is How. Why. What.
This checklist Bankers should use with all customers during client interaction's.
What is Walk Out Working?
These are TWO safety features when using Mobile Pay.
What is PW protected and Biometrics.
Items that can be worn Saints, LSU and Pelicans
What are Special Dress Days? (still no official answer) LOL!
This group should Communicate the Tasks, Initiatives and Actions that each member of your team should follow.
What are Managers?
Discovery- Most Important Point. Name these three things.
What is Listen, Don't Interrupt, Take notes.
This is what you should do with your GCB Debit Card.
What is add to Wallet?
Be Proactive. Use it. Recommend it. Stephen said knowledge makes us.
What are Trusted Advisors?
Nose Rings and tattoos.
What is you can have but are not allowed to show during work hours or events?
These are the four topics of Stephens Monday calls: To Achieve Desired Results.
R, D, R and C
What is Relating, Discovering, Recommending and Closing.
Making the Recommendation after Discovery. You should say:
What is "Based on what you've told me I have a few recommendations..."