What should a customer do if they aren't seeing the correct licenses date in the admin screen?
click refresh license
I want a column header based on period, what field must I use in order for formatting to work?
Period End
Is the Power BI API turned on by customer or by user?
By user, it is not a global setting.
What does a customer have to do to receive a SOC request?
Sign an NDA
Customer purchases a new connector, what needs to happen?
Peter or Mike need to reissue a new DW key
Can you use a period calculation in a drill to definition?
Yes
Do you need to be licensed in Power BI and Solver to push data from Solver to Power BI?
You don't need a Power BI license to bring Solver data in. However, if you build a report and want to share it with other users in your organization, you would need a Power BI license to publish the report.
How does a customer sign up for a reporting class?
Solver Academy
What issue could a GP customer wanting to utilize the data warehouse come across while migrating from PH to Cloud?
Rebuild reports
What does this period calc mean?
{PeriodCalc.GetPeriod(0)}:{PeriodCalc.GetPeriod(Period)}
All time to date
Refresh of connection is not working by disabling/enabling modules and API from within Solver, what else can you do?
Go to Options in Power BI and clear all Permissions, set up a new connection
Who do we reach out to for internal Implementor's licenses?
PMO
Receives '404 Not Found' when opening a report in Private Host, what could be going on? (3 potential answers)
Incorrect licensing, the report has been deleted, or the URL has changed
an error occurred on your local Gateway on-Premise server while uploading data. Incorrect syntax near 'Date'. They have [Posting Date] mapped to Period. What is the issue?
Gateway can't handle spaces, specific to the period dimension. Must remove the space from the source side.
How do you get currency rates in Power BI?
Manually - create a report, import file into Power BI
Name 3 application guides we have in our Team's Processes channel
Insperity, GoTo, Outlook, Replicon, Teams, Zendesk