Random numbers
The minimum number of surveys required to rate "meets expectations" this season is ...
What is 12?
What call flow model requires you to "lookback' on a cx interaction?
What is IDEAL?
A research tool accessed from IEP
what is Info Center?
The original tax deadline day was...
What is March 1st?
The most favorable education tax credit is...
What is AOC?
The number of conditions to meet to qualify for a waiver of the tax-free IRA rollover 60 day rule
What is two?
The E in the customer de escalation call handling technique stands for
What is Empathize?
The second I in "PII" stands for ... (exact wording only)
What is Identifying
The highest indiv marginal tax rate ever in US history is...
What is 94%?
The t in tNPS stands for.......
What is transactional?
The number of types of returns handled by Turbo Tax Business is...
What is 4?
In order to identify the customer's issue clearly, we ask ---- ---------?
What is probing questions?
The I word in one of Intuits core value
What is Integrity?
How many states currently have a wealth tax?
Bonus-double your score- name
What is one? What is Massachusetts/MA?
The program where TTD users can subscribe to to get their yearly download in Nov..
What is TTA?
The number of unique non generic crypto transaction types Turbo Tax supports is....
What is 13?
Being unclear and using high level tax terms impacts this element of the survey
What is Communication/communicate?
Sch 1299-C is found in this state.....
What is IL/Illinois?
Taxable Income from an S corp reports in how many tax brackets in TY 2023?
What is seven? (pass through entity)
The highest department at TTLive a cx can complain to is...
BONUS DOUBLE JEOPARDY- Name in full
What is OOP?
What is Office of the President
The total number of members in Team Nala (incl your manager) is....
DOUBLE JEOPARDY
What is 22?
What two words best describe the element making a difference between an 8 and a 9 on a tNPS score?
What is value add?
The number of countries starting in I Intuit has an active presence in
What is 2
The form filed to request an extension of time to pay taxes owed is...
What is no such form-4868 is extension of time to file? 1
The one acronym listed on our help site under 'O' which does not match the description initials......
What is OPS? (Support Operations)