Overachiever
I already understand everything, I don't need help.
Teach backs
Let's look at the next assignment
Please explain this to me
Let's create a quizlet to study
I don't care about school
Connect school to real life
Connect school to their future
I didn't do the assignment because I didn't understand it
Look at it with them
Break it down for them and clarify what they did not understand
I don't have to do it
That's a choice you can make HOWEVER let's check with your academic counselor
Student is legitimately ill
Send an alert to their academic counselor & tutor coordinator and send them to their team trainer.
My work is complete
Check announcements
Let's look at upcoming assignments
This class is boring
Create opportunities to be active in sessions including quizlets, games, activities, etc.
I've never written anything longer than 200 words
Well, you will have to write at least 5 pages for this class, but you don't have to write it all at once.
Let's focus on fulfilling content and worry about the length at the end
You're doing too much
I think you can do hard things
It's not too much, it's college
If you work now, it will make the end easier
Student has been crying
Offer support
Be clear that you cannot keep information they share confidential
Alert their academic counselor and tutor coordinator
I don't need tutoring
Please talk to your academic counselor about tutoring needs
I don't like these assignments
Give them a choice on what to work on
I don't know how to study
What type of exam are you taking?
How do you learn best?
Let's create a study guide/quizlet/flashcards
I'll do it on my own so I can go home
You can make that choice, I will mark you as a no show and send an alert to your academic counselor in TW
Student does not have class materials
Check their email for online textbooks - pin it
Send them to their academic counselor for textbooks
Send them to Laura K. for calculators
Try to complete any work they can without materials
I finished everything for this class, I'm going to work on another class
Confirm that coursework is completed
Check with tutor coordinator for approval to assist the student in a different class
Sits on their phone
Ask them to put their phone away
OR
Ask them to use their phone to complete an assignment
I studied, but I still failed
How long did you study for?
Where did you study?
Did you study outside of tutoring?
How did you study? What tools did you use?
Did you take the exam with your best brain?
Refuses to respond to any prompting
Check in to see if they are OK
Give them choices of assignments to work on
Allow them to work independently and check in at the end
Send alert to counselor ASAP so they can stop in your session
Student receives academic misconduct notification
NOT YOUR JOB
Alert the academic counselor and tutor coordinator
I don't think you are correct, that is not how I learned it
You may be right
Show me how you learned it
Explain it to me
Sleeping or snoring
Make them do 10 pushups
White board activity
Take a lap WITH THEM around Wagnon
I completed everything
Let's review what was submitted and check your grades
Review professor feedback for opportunities for improvement
Walks out
Send an alert in TW to their academic counselor & tutor coordinator
Student pulls out a vape or arrives smelling of extracurricular substances
Ask them to put the vape away
Remind them that they cannot have it in this building
Alert their academic counselor and tutor coordinator