Communication Skills
What is nonverbal communication?
Body language
Eye contact
Hand gestures
Posture
What is the recommended page length for a resume?
1-2
What is budgeting?
Expense and Income Flow
What is a common interview question?
Tell me about yourself.
What is your greatest strength/weakness?
Describe a time you were faced with a moral dilemma and how you overcame it.
How to you cope with stress?
Why should we hire you?
Why do you want this job?
What is job etiquette?
A code that governs social expectations in the workplace.
Communication skills needed during an interview.
Appropriate tone of voice (confident speaking)
Attention to nonverbal communication (eye contact, body language/posture, etc.)
Active listening
What are 3 recommended items to submit when applying for a job?
Resume
Portfolio
Long-term vs. Short-term financial goals. What are they?
Long-term: 3+ years
Short-term: 1-12 months
How do you prepare for an interview?
Review mock interview questions.
Research industry and company.
Anticipate the interviewers concerns.
Prepare questions for the interviewer.
Dress appropriately.
What is appropriate personal hygiene for work?
Shower regularly
Use deodorant
Comb hair
Keep fingernails clean
Why are communication skills important?
Assist in developing relationships
Enhance social interactions
To give and receive feedback appropriately
Be able to explain things
etc.
What is a Cover Letter?
The first introduction to the person that is going to hire you. The goal is to make you as memorable as possible. This highlights your personality.
What is an example of a fixed expense?
Rent
Insurance
Car Payment
Internet/cable TV
Application
Phone interview
In-person or computer interview
Tour of facility
Hired
You are feeling ill. What do you need to do?
Call your boss.
Notify coworkers if needed.
Find coverage if able.
How should your communication skills differ in the business world vs. personal life?
Business:
Professional and Respectful and Appropriateness
Leave personal life at the door
Personal:
Free to express thoughts
Less structured
What are 3 things included in a Resume?
Education
Work experience
Personal information (Name, Address, Etc.)
Volunteer experience
Certifications
What are the two types of expenses
Essential
Non-essential
Name one example of an illegal interview question.
If you have ever been hospitalized, what for?
Have you ever been treated by a psychiatrist or psychologist?
Are you taking any prescribed drugs?
Have you ever been treated for drug addition or alcoholism?
How do you treat coworkers and supervisors?
With respect, clear communication, and honesty
etc.
What is "Interpersonal Communication Skills" and list 3.
Process of sharing thoughts, ideas, feelings, and emotions through verbal and non-verbal communication or interaction.
Ex: Active listening, teamwork, responsibility, dependability, leadership, motivation, flexibility, patients, empathy.
What is in a successful Cover Letter?
Memorable Introduction
Specific Organized Examples of Relevant Work and Problems Solved
Concise Conclusion with a Call to Action
Name 3 tips on how to save money.
Pay yourself first
Use automatic transfers
Use automatic deduction
Take advantage of your employers retirement plan
Name 4 things an employer cannot ask you about during a job interview?
Age
Race
Gender
National origin
Marital/family status
Religion
Disabilities
What are the 5 main points of job etiquette?
Respect a schedule
Tame pride in appearances and professional attire
Work is a screen-free zone
Work is about work
Learn from mistakes