Study Guide
Chapter 3 key words
Chapter 4 key words
Study guide pt.2
Chapter questions
100

The three main approaches to managing anger are expressing, suppressing, and...

Calming

100

What are steps?

A prescribed distance from one heel to the other heel of a marching soldier.

100

What is decision-making?

The process of making a choice or finding a solution.

100

____ is recognition of the need to make personal changes by expanding skills and improving relationships.

Change orientation.

100

What are some physical symptoms of anger?

Headaches, emotional disturbances, disabilities of the nervous system, etc.

200

The fight, flight, or freeze response is...

The body and mind's preparation help you respond to a tense situation or danger.

200

What is attention?

A command to come to an erect position with eyes to the front, arms to the sides, and heels together.

200

What is goal-setting?

The process of working toward something you want to accomplish.

200

An attainable goal is one that can be ____.

Realistically reached.

200

What is empathy?

The ability to sense, understand, and accept another person's thoughts, feelings, and behaviors.

300

T or F: The conflict resolution process involves defining who is to blame for the conflict.

False

300

What is parade rest?

A command to position the legs about 10 inches apart, straight without locking the knees; simultaneously, place the hands at the small of the back and centered on the belt. Keep the fingers of both hands extended and joined, interlocking the thumbs so that the palm of the right hand is outward. 

300

What does it mean to assess?

To evaluate or determine the value of something.

300

The stage of stress where the body adapts to the initial rush created by stress is ____.

Resistance

300

What is aggresion?

Someone who communicates aggressively overpowers, violates, dominates, or even discredits other's thoughts, feelings, and behaviors.

400

What is the act of repeated unwanted and annoying actions, including threats and demands?

Harassment

400

What is at ease?

A command to relax the body while remaining silent in place and not assuming any particular position.

400

What is attainable?

Achievable; able to be reached

400

____ is the ability to sense, understand, and accept another person's thoughts, feelings, and behaviors.

Empathy

400

What are the strategies for managing anger?

Using relaxation to manage anger, changing your thinking, solving problems.

500

What is the body's action to release tension, such as a decrease in our heart rate and breathing rate, and an increasing sense of well-being?

The relaxation response.

500

What is rest?

A position where you remain standing with your right foot in place; in certain situations, you may move or talk in this position unless otherwise directed.

500

What is Aggression?

A tendency to be hostile or quarrelsome.

500

____ are chemicals released by the brain that trigger a natural relaxation response.

Endorphins

500

What is conflict?

A disagreement or argument.

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