Business foundations
Human resource management
Operations management
Transforming a business
Implementing change
100

is a business that aims to make a profit and improve the community or environment

What is a social enterprise?


100

the process of managing the formal relationship between the employees and the business.

What is human resource management?

100

the role involves strategic decision-making and overseeing operations as they occur.

What does an operations manager do?

100

the amount of unwanted or unusable material created by the production process of a business.

What is the level of waste?
100

the ability to influence or motivate employees to work towards the achievement of business objectives.

What is leadership?
200

is a measure of how well a business is using its resources to achieve business objectives

What is efficiency?

200
Bad habits of older staff may be passed down to new employees.

What is a disadvantage of on=the-job training?

200
Some examples include that it has high-initial cost to set up, ongoing maintenance costs, machines can break-down, employees can be made redundant and training is required for employees.

What are the disadvantages of Automated production lines? 

Or 

What are the disadvantages of technology?

200

It starts with defining a change and ends with evaluating the response.

What is the force field analysis?

200

Strategies include staff motivation, staff training or increased investment in technology.

What are strategies to respond to KPIs?

300

To ensure that the business is profitable; to be paid promptly; to have a long-term relationship.

What is a supplier?

300

Both involve recognition, in feedback and self-esteem.

What is the similarity between Maslow's Hierarchy of Needs and Goal-setting theory.

300

the process of using historical data and seasonal fluctuations.

What is forecasting?

300

Factors that initiate, encourage and support a change.

What are driving forces?

300

values innovation and continuous learning can create a more receptive and adaptable workforce.

What is positive corporate culture?

400

is effective when employee lacks skills and experience but benefit being told the reason. 

What is persuasive management style?

400

involves making a job bigger or more challenging

What is job enlargement?  

or 

What is the motivation strategy of career advancement?

400

The difference is that the business will set its own standards whereas standards will be set by an independent body.

What is a difference between QC and QA?

400

A strategy to seek the uniqueness for get ahead of competitors

What is the differentiation srategy?

400

Deeply ingrained assumptions and generalisations

What are mental models?

500

the process of setting objectives and deciding on the methods to achieve them

What is planning?

500
One example is when workers refuse to do anything more than the bare minimum and follow the rule to the letter. 

What is an example of industrial action?

500

A weakness is the constant focus on improvement and elimination of waste which can result in workplace stress.

What is lean management?

500

It provides the business with a clear view of the change before it is attempted to be implemented

What are the benefits of force field analysis?

500

The effect on the stakeholder is that they may have an increased workload which leads to stress.

What is a negative effect on managers due to change?

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