Do you DUO?
None
What is your primary group when you have no affilation?
Applicant and Former Student/Employee
What are affiliations not entitled to UBmail?
Starts email delivery again.
What is re-enable email or SMTP?
The link name in DUO Verification manager where you go to add/modify DUO devices.
What is My Settings & Devices?
Institutional Exception override
What is the override that gives accounts temporary access to services?
Alumni prior to June 2021 email platform
What is UBmail (Gmail)?
PHID-PASS
What is the keyword to represent ID Assurance was completed and passed?
The place where departmental scanner issues get reported to.
What is the Departmental IT support for that customer?
10
What is the number of passcodes you get with Generate Passcode?
What is for over the phone ID Assurance?
The form is necessary to restore email access for alumni.
What is the Alumni Opt-In form?
The action that happens when
Status = Waiting for Customer
Staff =
What is Waiting for Customer Workflow?
This affiliation of Account was recently placed in Duo Trash.
What is an recent alumni?
The process to re-enroll after you get a new phone with the same phone number.
What is Recover My Duo Two-Step Verification?
Up to 1 hour
What is how long it takes to restore services after a password reset?
The application as a whole that supplies UB's Gmail to alumni/students.
What is Google Apps for Education?
Replies to Waiting for Customer tickets go to this status.
What is In Progress?
HUB Bad Request Error Resolution
What is clearing cookies and cache?
Alumni who graduated 6 months ago suddenly cannot log into email
What is the account is in the Duo Trash?
21 days
What is the timeframe between staff affiliation end and loss of services?
EIS - DMVC
What is the queue that supports email at UB?
Title, Description and Resolution
What are fields visible to the customer/client?
Application used for moving Google Drive files for Alumni
What is Google Takeout?