Peer Review/Quality
Name a Peer Review Process conducted in the UCCs
Blood Culture Collection Checklist.
Name something that the UCCs are proud of
Rocket Icon- Transfer Process
Press Ganey Patient Satisfaction Scores
Increased Certification Rate
Name two of the UCC Unit Practice Goals for 2022-2023
Improving Pain Scores for all centers for the year
Improving patient safety with the use of technology
To increase patient satisfaction scores regarding education and responsiveness
To increase UCC Nursing Board Certification Rate by 3% in December. We increased by 4.8%
How have pre-discharge calls been streamlined and evolved?
Post covid this practice has been streamlined into the patient visit through actions such as:
Verifying pharmacies
Giving nurses station phone number to easily ask questions
Giving anticipatory guidance during the visit as to what to expect for the course of the illness
Asking parents what they understand in regards to the discharge plan the provider discussed with them
Name one UCC-specific example of EBP implementation
Clinical pathways
Adaption of new medications for various pathways
Optichamber
MDIs
What is peer review?
Peer review is the process by which nurses assess, monitor, and make judgments about the quality of nursing care provided by peers as measured against professional standards of practice (standard work / policies).
What is the Professional Practice Model & What does it look like?
The guiding principles (conceptual & theoretical) that frame our foundation for nursing practice here at NCHS.
A Star
What is an example of how your leaders advocated for resources for you?
New workstation areas
Increased number of Ipads and WOWs
Increased Staffing
What are some safety initiatives implemented in your area?
security rounds
panic buttons
code rain
safety huddles
What is one resource you have for professional development?
LENS Program
Financial Support for certification review courses and exam fees
Myles/ CEUs
STEPP
Name a quality metric measured in the UCC
Falls
Medication Errors with Harm
Hand Hgiene
How are you determined/ measured to be competent?
Skills Ckeck Offs
Simulation/Mock Codes
Name an initiative used to improve patient pain scores
The purple star
Supervisor/ Charge Nurse running daily pain reports
What Nursing Theory do we embrace as the theoretical framework for Nursing at NCHS & name 1 way that we practice this?
Comfort Theory
Using different methods for patients to be as pain free as possible
How many components are there to the Magnet Model?
4
How are you kept up-to-date on quality data?
Give at least 2 methods
Clinical Outcome Boards
Staff Meetings
Huddles
What class is offered to all staff but geared towards nurses with 2 or fewer years of experience in the UCC's?
Back to Basics (B2B)
Name types of technology used to help attain the UPC goal of "Improving patient safety with the use of technology"
Lab Scanning
Medication Scanning
Seca Scale
Name at least 3 things that we do to ensure patient safety in our nursing practice while caring for patients
ID bracelet
Allergy bracelet
Medication & lab scanning
Medication rights
CPI
Name at least 2 components of the Magnet Model
Transformational Leadership
Structural Empowerment
Exemplary Professional Practice
New Knowledge, Innovations & Improvements
What is the latest Press Ganey Satisfaction Score for your unit / UCC in general? What was our target question 2023?
Target 79.6%
Target Question: Likelihood to recommend
Rough Score for 2023- 83%
Actual Score up to November - 82.5%
Name at least 3 areas of the PPM
Collaborative Relationships
Leadership
Care Delivery & Outcomes
Recognition & Rewards
Nursing Professionalism & Values
Patients, Families & the Global Community
How did a UCC project highlight the PPM in 2023?
We donated 120 backpacks to the city of North Miami Beach. This demonstrated Community & Organizational Leadership under the Nursing Leadership section of the PPM
What is the main way that nurses show their voice in NCHS?
Councils
Which NCHS Nursing Program is designed around the key components of Magnet? The names of each area of this program are the elements of the Magnet Model
STEPP