K2 Knowledge
What are the two ways to start a new, normal reservation?
Reservation or Walk-In tab or selecting dates on the Booking Chart
What is the name of the vendor you order Uniforms from?
Graphic Imprints
What is the first question to ask a camper if they say their electric is not working?
Did you turn on the breaker?
What does UDRG stand for?
Ugly Duckling Recreation Group
How many deluxe cabins/lodges are their between all 3 campgrounds?
9
Can a guest pay for a gift card in cash?
No
What is the name of the system to make changes on your campground webpage?
Content Management System
What should a camper do before putting out their slides?
a) Take out the dog
b) Disconnect from the camper
c) Level their camper
d) Hook up to water
c) Level their camper
Who designed the logo for UDRG?
Talena
How many chickens and ducks are at the Mercer campground?
11 chickens and 4 ducks
Name at least 6 of the 8 types of RV's available for selection when making a reservation?
Motorhome, motorhome towing, fifth wheel, travel trailer, toy hauler, tent trailer, van, and pickup camper.
What is the name of the new program in KOAU to help train team members?
Campfire Services
Black tank first
Who came up with the idea for the name?
Ariel
How many points are needed for the KOA Presidents Award and the KOA Founders Award?
90 for Presidents
125 for Founders
What do you need to do when you use the "Copy to Short Term" for a reservation from one year to the next?
Change the rate plan to the next year!
How do you create an Emergency Alert for guests to see on the app and website?
eKamp -> CMS -> Emergency Alerts
What is the best recommendation to a camper that will be staying when it is going to get below freezing overnight? (related to water)
Fill your fresh water tank and disconnect your water hose
What year was each campground purchased by UDRG?
HSV - 2018
MGC - 2020
SBC - 2020
What are the dates of the two KOA deal weekends in 2022?
Care Camps Weekend - 5/13-5/14
KOA Rewards Appreciation 9/10-9/11
Categorize these Kampstore items into their correct departments:
1.) Laundry detergent
2.) Aluminum Foil
3.) Lighter fluid
4.) Advil
1.) Household
2.) Household
3.) RV/Camping Accessories
4.) Health/Beauty
Where are the two places to see NPS scores, survey responses, and camper review analysis?
eKamp main page and K2 -> Reports -> Analysis -> Rate Your Stay
What is the difference between a Class A, Class B, and Class C motorhome?
Class A - purpose built full body motor coach
Class B - camper van
Class C - truck cab with camper
In what state did each UDRG couple meet their spouse?
Sandy and Andy - FL
Scott and Talena - MT
Ben and Ariel - WY
How many toilets are there total in the public bathrooms on all 3 campgrounds? +/- 2
28