Technology
About ULTATEL
Sales Process
Acronyms
General Sales or Telecom
100

This is an unique identifier assigned to a network interface - i.e SIP Phone

What is a MAC address?

100

Is it True or false that Ultatel allows voice, text and fax service on the same phone number.

What is true

100

These are the Pipedrive stages IN ORDER Left to Right.

What is Blitz, Lead In, Marketing Lead In, Oppty, Meeting Set, Meeting Ran, Trial, Proposal and Contract

100

POTs

What is Plain old Telephone service

100

Provide one Feature – function – benefit statement or Feature Advantage Benefit statement

Reps choice - Must include all three areas

200

This address is a numerical label assigned to each device connected to a computer network that uses the Internet for communication

 What is an IP address?

200

These are two brands of phones Ultatel provides

What is Yealink / Poloycom / Cisco / Panasonic / Grandstream / Engenius 

200

What is the order we should work Pipedrive every morning

What is - Forcast page, Marketing leads and then from right to left on main PD wall

200

LAN

What is Local Area Network

200

Describe the “cloud”

In the simplest terms, cloud computing means storing and accessing data and programs over the Internet instead of your computer's hard drive. ...
The cloud is also not about having a dedicated network attached storage (NAS) hardware or server in residence

300

Five "9"s or 99.999% 

What is Ultatel "up time"?

300

Hassle-free custom set up set up, 24/7 monitoring and customer support are included in Ultatel's 

_____   _____ service

What is White Glove service?

300

These are the 4 requirements needed to forecast a deal?

What are Bona fide Proposal / Decision Maker / Timeline-Budget / Contract Sent -reviewed / Why Ultatel

300

VoIP

What is voice over internet protocol?

300

Shore Tel, Cisco, Avaya, NEC, Samsung, All Works are large providers of what specific type of equipment.

What is PBX?

400

A facility that centralizes an organization's IT operations and equipment, as well as where it stores, manages, and disseminates its data

What is a data center?

400

Name three ULTATEL differentiators

What is Customer Service / Tier 4 data center / Own our platform / Customization / Teams Integration-SBC / GCCH Teams Direct Routing / Cost

400

What are the 6 steps in the Sale Expedition sales process. 

Approach, Interview, Validate, Negotiate and Close.

Bonus- Preparation / Follow up and Follow thru


400

PBX

What is private branch exchange?

400

Name three roles of customers in the buying process

  • Initiators – Those who start the buying process
  • Influencers – Those who persuade others they need the product
  • Deciders – Those who make the final purchasing decisions
  • Buyers – Those who write the checks
  • Users – Those who use the product every day
500

What does 2N+2 represent  

Redundant Connectivity / Power / Security - 

(ULTATEL has almost twenty carriers built into our carrier neutral data center facilities. ULTATEL data center electrical infrastructure offers 2N+2 redundancy -- twice the redundancy of a standard Tier 3 data center. Our comprehensive, defense-in-depth, biometric security system is engineered to fully protect our customers mission-critical assets)

500

These are at least 3 customer cost savings for moving businesses for system to the cloud

What are Eliminated maintenance cost / Eliminate adding new licenses / Capital Expenditures - Equipment upgrade / Charges for changes (Scale-able)

500

Name at least three tools you should use in every presentation

Meeting Outline, Pitch Deck, HUB/Teams demo, Portal Demo

500

PSTN

What is Public Switched Telephone Network

500

In what movie was it said that "97% of the people who quit too soon are employed by the 3% who didn’t."

What is the Wolf of wall street - Jordan Belfort

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