Policy
Employee Guidebook
Daily Operations
ETO / UAC Portal
100

According to Texas State Licensing, a care provider must provide, at a minimum, ______ monthly opportunity for escorted visits to the surrounding community for all UAC.  
 

One

100

Excessive tardiness is generally considered to occur when an employee is tardy _______ or more
times in ________ weeks or less or has a pattern of calling in to request to be excused for tardiness.

Two; Four

100

What does the abbreviation of NSLP stand for?

National School Lunch Program

100

What term is used to add any additional information to an already submitted SIR?

Addendum

200

What is the number of hours required for large muscle activity as per ORR?

3.3.8 Recreation and Leisure Time Services

Care providers must develop recreation and leisure plans that include daily outdoor activities, weather permitting, for unaccompanied alien children in their care. The plan includes at least 1 hour per day of large muscle activity and 2 hours on weekends/holidays.




200

True or False:

For purposes of this policy, proper notification of unanticipated absences requires that you contact your immediate supervisor at least one hour prior to the beginning of your shift or work schedule on each day you are going to be absent from work...

True

200

True or False: 

The child must wear a mask during intake if he/she has a sore on his/her lip.

False:

The child must wear a mask during intake if he/she has any of the following: coughing, sneezing, SORE THROAT (not a sore lip), runny/stuffy nose, sinus pain or pressure, watery/itchy eyes, weakness/fatigue, weight loss, sweating at night, visible rash (or confirmed diagnosis of Varicella).

200

I am a TouchPoint that's recorded once a month, for the most part, when the program is attempting to create a sense of normalcy for the children. The program will try to help the children adapt to the country's forms of celebrations, holidays, cultures and/or the elementary/middle or high school events (pep rallies, prom, talent shows, any form of contests, etc). Which TouchPoint am I?

UM YCW - Acculturation Event TouchPoint

300

True or False:

In cases involving an unauthorized absence by a UAC (runaway), care providers should NOT discharge the UAC for 48-72 hours (depending on the circumstances).

False:

In cases involving an unauthorized absence by a UAC (runaway), care providers should NOT discharge the UAC for 24-48 hours (depending on the circumstances). 

300

Which of the following days does Southwest Key not observe as a paid holiday:

New Year’s Day, Martin Luther King Day, Good Friday, Cinco de Mayo (May 5th), Memorial Day, Independence Day (July 4th), Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and the following Friday, Christmas Day.

           

Columbus Day & Veterans Day                             

300

What document is required to be provided to the child within the first 2 hours of intake?

Client Property Receipt / Inventory Sheet

(3.2.1 Admissions of UAC)

300

What is the abbreviated meaning of "UAC"?

Unaccompanied Alien Child

400

As per ORR, care providers must conduct evacuation drills every _____ days to ensure maximum preparedness in the event of a disaster or potentially dangerous situation.

60 days

400

True or False:

Excessive absenteeism occurs when an employee has more than three incidents of unapproved absence within a three-month period or a pattern of taking unplanned leave...

False:

Excessive absenteeism occurs when an employee has more than one incident of unapproved absence within a three-month period or a pattern of taking unplanned leave...

400

In case of a Runaway and UAC leaves property behind, how long does the program keep it

90 days

400

What is the abbreviated meaning of ETO? 

Efforts To Outcome

500

What are the six components of the Southwest Key Monitoring Tool?

1. Environment, 2. Collaboration, 3. Supervision, 4. Training, 5. Skills and Knowledge and 6. Delivery

500

Which policy is violated when a staff member is relieved and instead of clocking-out goes to the employee lounge, has a few snacks from the vending machine, scrolls through her phone, and engages in a prolonged conversation with another staff member from another department while still on the clock?

Utilization of Work Time (Employee Guidebook, Pg. 7)

500

According to ORR UAC Maps, Section 3.3.4 - Saftey Planning, what are the 5 criteria's that a UAC is not eligible for an outing?

1.UAC on 1:1, 2. UAC determined on run risk, 3. UAC who have not completed all initial assessments, 4. UAC whose identity is in question, 5. UAC with behavior in the last 48 hrs that if done in public would draw unnecessary attention.

500

Prior to ETO "Touchpoints", what was the main platform for recording efforts?

ETO "Legacy"

M
e
n
u