Who is the director of UMatter?
Who is Dr. Joslyn
What is verbal communication?
What is talking to someone.
When you have a problem, do you need a solution right away?
No
What is the first step of problem solving?
State the problem explicitly.
What does SAP mean?
Satisfactory Academic Progress
What is the mascot of USF?
What is The Bulls
What is staring and body language.
What does critical thinking mean?
Using knowledge, facts, and data to solve a problem.
What do you include when describing the problem?
Who is involved, where the problem is located, and when the problem occurred
Do you have to follow the USF student code of conduct all the time?
YES!
Where do I write an event down so it is in my schedule?
What is my calendar
What does it mean when you are actively listening?
What is paying attention, making eye contact with the other person, nodding your head and smiling, responding to what they are saying.
In the following video, a staff member had to "think on her feet." What does thinking on her feet mean?
What is to think of different creative ways to solve a current problem.
When thinking of possible solutions to the problem, what kind of statements can you use?
Use "if/then" statements
What do you always need to update?
YOUR CALENDAR
Where can I find events around campus?
What is BullsConnect
Watch the video. List what is wrong with this interview.
What is: phone is out, little eye contact, rude, not qualified in professional technology, ext.
Workplace ethics are a set of standard behaviors or values regarding proper conduct in the workplace. When you are at a job or at school, where can you find the set of standard behaviors?
In the handbook, usually under code of conduct.
Provide an if/then statement to this problem:
The PSTA app is not working
If the PSTA app is not working, then call the organization on your phone.
How do you make SAP?
attend class, participate, and complete assignments earning at least 80% in each area
If you have to miss class, what should you do?
email the professor!
Is this email better suited for a friend or your boss? Please edit this email as if you were going to send it to your boss.
See the handout.
List the problem, facts, and 2 different solutions in the current situation:
You forgot to set up your weekly calendar and you are missing independent work. What do you do?
problem: missing independent work
facts: forgot to set up your calendar
Solutions:
-work with a mentor to set up your calendar and get independent work done.
-go to the tutoring center to set up your calendar and work on your independent work
When looking at the possible solutions, what question should you ask yourself?
Does it make sense?
What do the UMatter staff love to say?
What gets scheduled gets done!