Ops Structure
Which divisional department do PNs, PCs, Advisors, CRMs, LOGs, and regional leadership belong to?
Enrollment Operations
Why can’t we run a class with 3 students?
It does not give students the best experience and our DoD contract requires a minimum of 9 enrollments
Which department organizes and manages the field study program?
Ops; POC is Patty Sanchez
Who is the scheduling analyst?
Julie Novakowski
Where was the first UMGC Europe headquarters?
Heidelberg, Germany
Who is Mitzia’s boss?
Pam!
Why is the 100% Student Contact Initiative (SCI) important?
We want to check-in with our students regularly to ensure they have all of the tools they need to succeed
Which department does SOWK belong to?
Ops
When will the Fall 2024 schedule be available to students for registration?
6 May 2024
What year did UMGC first send faculty overseas to teach service members?
1949
Who in Ops can you go to for training-related questions or suggestions?
Parker Nielsen
Why is Week of Welcome (WoW) essential?
It creates a welcoming sense of community for our on-site students, staff and faculty while providing important UMGC information
Starting Fall 2024, how many weeks will MBA classes run?
8 weeks
What symbol on the web schedule of classes helped identify intersession classes?
Snowflake
Which MED site won the Pam Points WoW photo competition during Spring 1 2024?
Vicenza
Who in Ops can you go to for questions about campaign emails and enrollment data?
Glenn Girona
Why do we leave notes on every case?
To help ensure that everyone understands the whole picture regardless of who is helping the student.
Which two graduate subjects will change their classes from 6 credits each to 3 credits each in Fall 2024?
MBA and Cyber
What class was offered the most in the MED during Spring 1 2024?
WRTG 111
What celebratory anniversary is this year’s UMGC Europe Commencement?
75th
Who is Pam’s boss?
Trish Coopersmith
Why are Pam Points important?
It can identify important trends the AVPO wants you to focus on, and helps you learn the organization and your colleagues better.
What is the minimum age requirements for high school concurrent students?
13 years old
What button was recently added to the web schedule of classes?
Course materials
How long has Dr. Fowler been the President of UMGC?
3 Years (January 2021)